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Hotel Front Desk Agent

Posted April 5, 2021

The Raphael Hotel
Kansas City, MO
Match your current wage with a 20 cent increase after 30 days AND a $300 sign on bonus

About This Job


What you will be doing

Our Guest Service Associate will work the Front Desk while providing the following duties. 

  • Warmly welcome all visitors to the Raphael Hotel.
  • Provide excellent customer service.
  • Check in and check out guests.
  • Answer incoming telephone calls and uncover guests needs to correctly direct their call.
  • Answer questions about the surrounding area. 

The ideal candidate for this position

If you have strong customer service skills paired with a smart & professional appearance, you will be a perfect addition to the Raphael Hotel team. Those candidates possessing hotel & systems experience (Opera PMS, MARSHA and other Marriott systems) will be highly preferred. 

Additional characteristics and skills:
  • Professional attitude and work ethic
  • Wisely manages time and tasks
  • Organized with strong attention to detail
  • Fluent in English
  • A valid driver's license
  • Works well under pressure
  • Flexible- Must be available to work both morning and swing shifts along with weekends and holidays.


  • Health insurance plan
  • Progressive Wage Increases
  • Match Your Current Wage plus 20 cent increase after 30 days
  • 401k with Company Match
  • Interest paying savings account
  • Lodging & restaurant discounts
  • Vacation and Paid Time off
  • Company paid Long Term and Short Term Disability
  • Company Paid Life Insurance

We are an EEO employer, and greatly value diversity in the workplace. We also e-verify and drug test. 

compensation: 12.00+


About this Employer

The Raphael Hotel

325 Ward Parkway
Kansas City, MO 64112

(816) 756-3800

126 Room Hotel

Hotel Jobs & Employment at The Raphael Hotel

The Raphael Hotel, Kansas City's Original Boutique Hotel on the Country Club Plaza, has been voted one of the top 500 hotels in the world by Travel & Leisure magazine.

The Raphael is patterned after Europe's finest boutique hotels. It is our philosophy that people are the most important resource for the successful operation of our hotel. At The Raphael we strive to find the right associate for the right job. We embrace training programs with associates and believe in continuous improvement for every position.

We are seeking enthusiastic, self-motivated, service minded and flexible individuals. Candidates should have the desire and commitment to provide excellent customer service in all aspects of their position. Candidates should have a minimum of 1-year relative experience in the position for which they are applying. We offer a fun work environment, competitive wages, bus pass discounts, health/dental insurance, 401k and lodging discounts.

We are proud to be an Equal Opportunity Employer and drug free work environment. Come join our family and be a part of the on-going tradition of this award-winning, historic Kansas City landmark hotel.