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Area Executive Housekeeper

Posted May 5, 2021

Winter Haven Hotel, Autograph Collection
Miami Beach, FL
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About This Job

Overview

Opportunity:  Area Executive Housekeeper

Manage housekeeping operations for two or more properties in accordance with established guest service, quality and sustainability standards.

Potential Career Path

Executive Housekeeper – Assistant General Manager – General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
  • Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. 
  • Prepare required paperwork pertaining to departmental functions.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Develop and implement policies and procedures for the operation of the department or the hotel.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Two years previous housekeeping supervisor experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Designed by acclaimed architect Albert Anis, the Winter Haven’s glamorous façade was first unveiled on Ocean Drive in 1939.  Originally crafted as a simple yet sophisticated ocean front hotel, much of the historic soul and elegance of the Art Deco movement remains today.

Located on a quiet corner steps from the beach at 1400 Ocean Drive, the Winter Haven is a heavenly hideaway where architecture is the star.  A unique escape cleverly disguised as a hotel, the hotel’s exclusive location allows guests the opportunity to stay on South Beach’s most famous and energetic street, yet escape to one of 71 welcoming guestrooms.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Winter Haven Hotel, Autograph Collection

1400 Ocean Drive
Miami Beach, FL 33139

(305) 531-5571

71 Room Hotel

www.marriott.com

Our Hotel

Indulge in a sophisticated stay at Winter Haven, Autograph Collection. Our beachfront hotel boasts a supreme location on Ocean Drive, placing it in the cultural depths of the historic Art Deco District in Miami Beach. Designed by Albert Anis, our boutique hotel blends beach-chic living for your stay near the ocean. Live like a local when you roam the energetic streets of Lummus Park, Little Havana and Wynwood Art District. After a day of explorations, guests can head back to our stylish rooms and unwind with vibrant furnishings, a fully stocked bar and unforgettable views of Miami. After a rest, we invite our guests to dress in their finest South Beach garb and head on down to our restaurant, II Bolognese, where they can enjoy classic Italian dishes with a contemporary twist. Our Rooftop Terrace Lounge sets the scene for creating beautiful memories under the Miami Beach sky. We offer a pleasurable beachfront stay at Winter Haven, Autograph Collection.