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Director of Operations

Posted April 5, 2021

Mill Falls at the Lake
Meredith, NH
Director of Operations needed at Mill Falls!

About This Job

Job overview

The Director of Operations assists the General Manager in overseeing and directing all aspects of hotel operations including the EKAL Activity Center In some circumstances, the Director of Operations may also be assigned responsibility for a specific hotel department.  The Director of Operations directs operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations.  

What you will be doing

  • Directly manages assigned staff and indirectly manages all subordinates.  
  • Articulates Company goals to the staff.  
  • Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and associates.  
  • Unites associates in a common commitment to achieve and exceed these goals.  
  • Works closely with management throughout the hotel and the Company. 
  • Impresses guests with quality and timely service in a pleasant and friendly manner.  
  • Directs all operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations. 
  • Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. 


Education and Experience: 

  • High school education plus schooling in hospitality management, business or related major.  
  • Strong organization and leadership skills.
  • Two or more years of related experience.  
  • Familiarity with hospitality industry practices preferred.  
  • Serviced focused leader
  • Strong rooms and customer service skills are essential
  • Food & Beverage experience is a bonus


We offer a highly competitive benefits package!

  • Health, Dental and Vision Insurance
  • Disability Insurance
  • Supplemental Life Insurance
  • 401(k)
  • Identity Theft Protection
  • Paid vacation, Sick Time and holidays!

About this Employer

Mill Falls at the Lake

312 Daniel Webster Highway
Meredith, NH 03253

(844) 745-2931

171 Room Resort

About Us

In the early 1980’s, Meredith was at a crucial point in its history, struggling with how to responsibly develop and revitalize its downtown area without jeopardizing its small town character and charm, historic resources, and environmental assets. 

In 1983, three investors bought the mill property that dated back to the beginning of our country’s Industrial Revolution, which had deteriorated into an unsightly sprawl. Many of the non-historic structures in the complex were razed, but the historic old linen Mill was preserved and reconstructed into a four-floor marketplace. A half-ton copper cupola from atop the tower of a North Woodstock Church was acquired and hoisted to a new perch on the mill roof. The Marketplace, along with three new retail buildings, was created and opened its doors for business in 1984. 

The following year, the magnificent 54-room Inn at Mill Falls was added to the complex. 

The area was beautifully landscaped, and the waterfall that powered the old mill was exposed. Instead of walking around the mill property to get to the waterfront, people could now stroll along red brick paths and enjoy the shops and scenery. 

From a dilapidated mill town to a world-class village resort, Meredith has undergone a remarkable transformation over the last 25 years, and Mill Falls at the Lake has played a major role in that transformation.