Search 21,266 current hospitality jobs

Front Desk - Guest Experience

Posted May 6, 2021

Courtyard Baltimore BWI Airport
Linthicum, MD
Apply

About This Job

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Apply

About this Employer

Courtyard Baltimore BWI Airport

1671 West Nursery Road
Linthicum, MD 21090

1-410-859-8855

149 Room Hotel

www.marriott.com

Follow us:
Located just minutes from Baltimore Washington International Airport, the Courtyard Baltimore BWI Airport hotel features a new state-of-the-art lobby with inviting, flexible spaces to work or relax. Free Wi-Fi is available throughout our lobby and easy access to the latest news, weather and airport conditions can be easily found via our GoBoard. Experience our new on-site dining option, The Bistro - Eat. Drink. Connect., which provides healthy offerings in the morning, plus dinner service with cocktail selections in the evening. Our hotel near BWI airport is situated between Baltimore’s Inner Harbor and Washington, DC, giving guests easy access to many popular area attractions. While staying at our hotel near BWI, you'll discover a well-equipped fitness center, indoor pool, guest laundry facility, plus a 24-hour self-serve business center and boarding pass printing station. Your stay at the Courtyard BWI Airport is sure to be more comfortable, more productive and more enjoyable than ever before.