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Guest Room Attendant

Posted May 5, 2021

San Diego Marriott Gaslamp Quarter
San Diego, CA
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About This Job

MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE INCLUDING WEEKENDS AND HOLIDAYS.  This is a full time position eligible for benefits.

Benefits

  • Medical (Anthem, Kaiser or Simnsa)
  • Dental (Aetna)
  • Vision (VSP) and Life (The Hartford)
  • Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
  • 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
  • Vacation, sick and holiday pay
  • Free Parking at the hotel ($175 value)
  • Meal allowance per 8hr shift ($5 per meal period)
  • Room Discounts with any Marriott Brand Hotel (31 different brand globally)
  • Additional Room Discounts for select hotels within portfolio
  • Two pairs of slip resistant shoes a year

Overview:

Tasked with the overall cleanliness of the hotel including guest rooms, offices and other public spaces as assigned. 

Responsibilities:

The following is just a few of the responsibilities of the position, but not all inclusive.  Job Descriptions are available upon request and/or job offer.

  • Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned..
  • Ability to perform job functions with minimal supervision.
  • Ability to work cohesively with co-workers as part of a team. Be a Team Player and encourage the teamwork attitude among staff.
  • Keep work area clean and neat, free from dust and litter.
  • Loads carts with supplies needed to perform duties.
  • Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
    • Change bed linens and makes bed.
    • Vacuum carpet. Moves furniture as needed to clean.
    • Dust and clean all furniture including picture frames, bed frames, lamps, TV’s, armoires, desks, etc.
    • Clean mirrors, surfaces, windows, walls, etc.
    • Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
    • Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
    • Empties wastebaskets.
    • Ensure guest room set up complies with standards.
    • Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
    • Turns in all Lost & Found items following the standard procedures.
    • Fills out assignment sheet as each room is completed.
  • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
  • Interacts with guests to answer questions and provide necessary services. Refers guests to other staff members if needed.
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  • Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
  • Ensures total guest satisfaction.
  • Follow supervisor’s instructions and performs other duties as directed or assigned.

Why San Diego Marriott Gaslamp Quarter?

Are you ready to join the premiere team in the Gaslamp Quarter?  We are not the Padres, but we are known as one of the best hotels in Downtown San Diego.  We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge®. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!

Come be a part of our family and help welcome our guests to their home away from home.  Making you and our guests a part of one big family.  Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!

The San Diego Marriott Gaslamp Quarter provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The San Diego Marriott Gaslamp Quarter is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact us at (619) 446-6032 or email HRMSD@gaslampmarriott.com to let us know the nature of your request.

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About this Employer

San Diego Marriott Gaslamp Quarter

660 K Street
San Diego, CA 92101

(619) 696-0234

306 Room Hotel

www.marriott.com

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Our Hotel

Travelers will discover the heart of Downtown San Diego at a modern, elegant & upscale hotel that places them in the epicenter of a vibrant environment. Boutique-style service, sleek décor & intuitive amenities come together with some of San Diego’s premier dining & nightlife. Our San Diego Gaslamp hotel sits in the heart of the city’s most energetic & inspiring district – adjacent to Petco Park & steps away from stellar shopping & dining. Each of our 306 rooms and suites features a collection of unique amenities that add comfort & convenience to every stay. Business trips are simple, thanks to in-room SmartDesks, Wi-Fi access, & more than 8,000 square feet of AV-equipped function space for everything from small meetings to corporate conferences. Dining options at Marriott Gaslamp Quarter are unparalleled among San Diego hotels. Soleil @k serves fresh, innovative cuisine, Latitude Lounge serves as a friendly local hangout, & ALTITUDE Sky Lounge offers custom cocktails & a panoramic 22nd-story view of the city skyline.