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Sales & Catering Assistant

Posted April 5, 2021

Delta Hotels Virginia Beach Bayfront Suites
Virginia Beach, VA
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About This Job

Sales & Catering Assistant

Job Summary

Assists the Sales and Catering team along with managing group blocks in the property management system. Provides professional service to gain high level of guest confidence and satisfaction. Seeks opportunities to maximize revenue and streamline day-to-day processes.

Responsibilities

· Take leads both over the phone and email, then process in our sales system.

· Preparing sales-related documents; coordinating group leads and/or reservations, VIP arrivals, special event and preparing a variety of reports.

· Complete contracts and proposals with accuracy and communicate timely and professionally with clients.

· Assist with on property programming and marketing.

· Serve as point of contact for individual call-in questions or issues along with managing comp reservations.

· Report on current block status and ensure that deadlines and inventory shortages are managed efficiently and accurately.

· Responsible for creating and managing group room blocks in the property management system - cut off dates or extensions, attrition projections and room block utilization.

· Manage and maintain inventory by room type and monitor cut-off dates to maximize group pick-up and hotel revenue opportunities.

· Attend the weekly group pick-up meeting to evaluate cut-off date extensions and potential additions to room group blocks.

· Enter group rooming lists.

· Build group masters with applicable billing requirements.

· Manage group commission/rebates process and ensure all room related concessions are fulfilled in a timely and accurate manner.

· Balance room type inventories in and recommend room type overbooking to create sell through opportunities.

· Update, process, generate and distribute daily, weekly and monthly revenue management reports.

Required:

  • 2 years of experience in hospitality industry.
  • Bachelor's degree in hospitality preferred.
  • Flexible schedule, able to work evenings, weekends and holidays.
  • Strong understanding of customer and market dynamics and requirements.
  • Strong computer skills and proficient in MS Office. Lightspeed and CI/TY knowledge a plus.
  • Well organized, detail oriented with excellent follow-up skills.

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About this Employer

Delta Hotels Virginia Beach Bayfront Suites

2800 Shore Drive
Virginia Beach, VA 23451

(757) 481-9000

295 Room Hotel

www.marriott.com

Escape to the quiet shores of the Chesapeake Bay

Boasting panoramic views of the Atlantic Ocean, the new Delta Hotels by Marriott Virginia Beach Bayfront Suites is your oasis just minutes from the heart of Virginia Beach.Located on Chesapeake Bay, our private beach access offers beach rentals including kayaks, beach yoga, Nature preserve trail and bike rentals. Settle into your suite complete with free Wi-Fi, luxurious bedding & breathtaking ocean views. Guests will enjoy onsite parking, fitness facility, outdoor pool & 24-hour business kiosk. Bayfront dining is steps from your room at Tin Cup Kitchen + Oyster Bar, a casual dining experience with fresh oysters, fish & coastal cuisine. From breakfast to dinner, guests can dine-in to enjoy stunning water views or have your meal delivered to your room delighting in a more private dining experience. Host distinctive weddings, business events & social galas in our 13,000 sq feet of flexible event space or choose our outdoor venue. This is luxury made simple; this is the Delta Virginia Beach Bayfront Suites.