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Manager, Contract Management

Posted April 6, 2021

Marriott International
Bethesda, MD

About This Job


 Manages all aspects of the company’s contractual agreement(s) for Technology agreements.  . Collaborates with internal stakeholders, including Business partners, Compliance, Finance and Legal. Functions as the contracts’ subject matter expert. Negotiates contracts directly with vendors, drafts contract language, manages contracts throughout the relationship, resolves conflicts and disputes, amends agreements, and terminates or renegotiates contracts as necessary.


  • Stewards deals from inception through closure, leveraging toolsets including contract management system and external partnerships
  • Strong negotiation, relationship management and analytical skills
  • Collaborate with business, legal, finance and other stakeholders to support contracting process
  • Solid grasp of commercial contracting with the ability to quickly and accurately assimilate key financial aspects in evaluating outcomes
  • Excellent organizational skills with ability to prioritize workload
  • Strong interpersonal skills.  Ability to clearly communicate business objectives and contract terms to a diverse audience
  • Skilled and comfortable with communicating at all levels of management both internally and externally
  • Detail oriented and highly organized with the ability to simultaneously manage multiple projects and priorities with conflicting deadlines
  • Must be flexible but disciplined and able to work unsupervised on own initiative
  • Ability to build and leverage strong relationships and networks both within and outside the organization. Effectively use personal influence skills rather than direct authority to persuade others and gain support
  • Relevant experience in negotiating and executing MSAs, SOWs and SLAs within business and IT spend area such as Marketing, Sales, PR events, Partnerships, IT (Hardware, Software, ASP/SaaS, Hosting) and Professional Services (including both waterfall and agile development method)
  •  Ability to capture business requirements in writing and assist end clients in the development of properly documented Sows  Demonstrated ability to manage and prioritize a high volume of deals/transactions simultaneously
  • Excellent negotiation skills and the ability to negotiate mutually beneficial compromises
  • Provides guidance and work direction to contract managers or contract administrators
  • Manages issues related to contracts and assists in interpreting contracts as needed
  • Facilitates timely problem resolution of contractual issues to minimize the impact of service disruptions on the organization
  • Ensures all terms and conditions of agreements are satisfied, contractual constructs are fit for purpose and mitigate risk exposures
  • Works with Vendors to progress the goals and objectives of the agreements
  • Manages Vendors exit, if necessary


  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
  • Generating Talent and Organizational Capability
  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Proficient in MS Office Applications specifically Excel and Powerpoint
  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
  • Reading Comprehension - Understands written sentences and paragraphs in work related documents.
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.


Education and Experience Required

  • 5+ years’ vendor management or similar vendor relations/sourcing experience
  • Undergraduate degree or equivalent experience/training/certification


  • Legal/Paralegal credentials
  • Management experience
  • Contract Management Certification
  • Experience working with vendors and sourcing arrangements
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About this Employer

Marriott International

10400 Fernwood Rd.
Bethesda, MD 20817

(301) 380-3000

Corporate Office

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What Does it Mean to Be a Marriott International Associate?

It means feeling the power of belonging. We feel it each and every day. It comes from being recognized. It comes from knowing Marriott International sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do. It's why so many of our associates come for a job, but stay for a career.


  • Marriott's managers and leaders take a personal interest in each associate
  • Marriott offers resources and support so associates have what they need to develop to their full potential
  • Marriott is committed to hiring a diverse workforce and sustaining an inclusive culture


  • A work environment that is a "home away from home" for many associates, where co-workers are also friends
  • Service is what sets Marriott apart with our guests, so Marriott associates are empowered to go the extra mile, do the job right, and deliver exceptional guest experiences
  • Working for Marriott gives associates a sense of pride and dignity, where they are empowered to deliver their personal best, every day, for every guest and each other

What Sets Us Apart?

We believe our strength is rooted in our five core values:

  • Putting people first
  • Pursuing excellence
  • Embracing change
  • Acting with integrity, and
  • Serving our world

These values are our legacy and our future. As we pursue our vision of making Marriott the #1 travel company in the world, we never lose sight of our founding principles and our proud heritage. We are constantly innovating and evolving, but we'll always stay true to who we are, because we believe the way we do business is as important as the business we do.