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Office Coordinator

Posted April 6, 2021

The Ritz-Carlton Key Biscayne, Miami
Key Biscayne, FL
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About This Job

JOB SUMMARY

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

MIRJ

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton Key Biscayne, Miami

455 Grand Bay Drive
Key Biscayne, FL 33149

+1 (305) 365-4500

102 Room Resort

www.ritzcarlton.com

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Discover The Ritz-Carlton Key Biscayne, Miami, a true Florida luxury resort that blends adventure and relaxation with its beautiful nature preserves, charming shopping villages and golden Miami beaches. With 11 tennis courts designed by tennis legend Cliff Drysdale along with a host of water activities including windsurfing, sailing and kayaking, our Miami luxury beach and tennis resort offers the perfect destination for an unforgettable escape. Located on a seven mile-long barrier island south of South Beach, our Florida beach resort is just minutes from Miami, yet feels miles away from the urban pulse, uniquely providing both family friendly getaways and romantic retreats – the best of both worlds. The Ritz-Carlton Key Biscayne, Miami is a Tier 4 property in The Ritz-Carlton Rewards.