HIRING: RESTAURANT MANAGER
Our mission is to be the most talked about hotel restaurant with memorable service and quality delivery in the area! To do this, we have to hire the right leaders that have creative, out of the box thinking to see potential in every way we touch our guests. We are looking for a leader who is passionate about providing genuine heartfelt care to our guest and employees. Our patrons come from both in-house leisure and corporate guests and patrons from the surrounding area. The right candidate will help grow our exposure in the market and find creative ways to keep our guests onsite to dine with us!
The Restaurant Manager’s Role
Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment.
Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature
Further responsibilities include department development objectives in YOY improvements in cost savings and labor retention/associate development and meeting the hotel’s F&B financial goals. As well as developing your own leadership skill set.
Proper guest service requires an employee staff that is thoroughly trained in service sequence, product knowledge and makes every effort to meet the needs of each and every guest.
Lead service education through:
New server, busser, host and bartender training programs
Ongoing development programs, seminars
Daily evaluation of restaurant service performance
Employee discussion and evaluations
Coordination of timely food production.
The Restaurant Manager needs to work with the Chef to provide "excellent quality and presentation" of all food to the guests. This manager participates in evaluation of food product, kitchen employee performance and development of product consistent with our market position. Further responsibilities include selection and pricing strategy of all liquors and wines and supervision of their procurement.
The Restaurant Manager participates in helping the General Manager and/or a F&B Director create the financial objectives of the restaurant on an annual basis through the budget process. It is the Restaurant Manager's responsibility to assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds. It is also the Restaurant Manager's responsibility to help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
Supervises all non-supervisory service employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Why Concord Hospitality?
Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only) – Manager benefits start 7 days after first day!
Competitive Pay aligned with the local market
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace
“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”
These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.
The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.