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Front Desk Agent

Posted May 6, 2021

Courtyard Denver Tech Center
Greenwood Village, CO
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About This Job

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

The hourly rate for this position is $14.42 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard Denver Tech Center

6565 South Boston Street
Greenwood Village, CO 80111

1-303-721-0300

155 Room Hotel

careers.marriott.com

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Enjoy comfort and convenience in the heart of the Denver Tech Center at the Courtyard Denver Tech Center hotel in Greenwood Village. We are conveniently located near the Inverness Business Park and offer free shuttle service within a 5-mile radius. Walk to the nearby Light Rail station and ride to downtown Denver where you can visit the Denver Convention Center, Mile High Stadium and LODO. Relax in your spacious guest room, where you’ll find luxurious Marriott bedding, pullout sofa and an oversized chair. This hotel near Denver Tech Center also features a new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro, which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. At this Greenwood Village hotel, you will get the rest you need for a productive stay in the Denver area.