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Front Office Agent Overnight

Posted May 7, 2021

DoubleTree by Hilton Hotel Orlando at SeaWorld
Orlando, FL
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About This Job

  • Manages Recreation staff in the performance of recreational programs
  • Provides outstanding guest/owner service at all times
  • Provides planning recommendations regarding the needs for expansion, reduction and development of leisure programs and facilities
  • Coordinates recreational programs on a day-to-day basis for all age groups
  • Programs will differ according to resort requirements and seasonal opportunities
  • Plans, organizes and instructs specific classes, activities and events, including special events and holiday programs
  • Manages Kid Center, pool activities, pools, and towel inventory control, as well as, all other activity in common areas
  • Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program awareness and interest
  • Ensures that proper cleaning and maintenance is completed in all recreational areas inside and outside
  • Maintains and orders recreation supplies and inventory
  • Accounts for all monies collected through program fees
  • Organizes competitions, mixers and other group activities
  • Enforces all applicable recreational rules and regulations.
  • Evaluates programs for effectiveness/participation and adapts programs as necessary.  Continually seeks new and exciting programs and ideas to improve, expand and keep overall program
  • Meets budget expectations for revenues while controlling expenses or maintains proportionate balances
  • Monitors customer service ratings and directs efforts to maintain proper standards
  • Works directly with the Hotel Manager for coordination of special functions
  • Interacts and assists Sales and Marketing in special programs as necessary
  • Carries out a reasonable request by management of which the employee is capable of performing

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

DoubleTree by Hilton Hotel Orlando at SeaWorld

10100 International Drive
Orlando, FL 32821

(407) 352-1100

1,026 Room Hotel

doubletree3.hilton.com

At A Glance

Nestled in 28 acres of lush palm trees and tropical fountains, the DoubleTree Orlando is your relaxing oasis. Savor the sweetness of our fresh chocolate chip cookie at check-in.

We feature PURE® Wellness accommodations that are nearly 99.9% allergen-free. Sleep better and be at your best in one of these rooms. Each of our hotel rooms includes a 42-inch HDTV and a plush, Sweet Dreams® mattress.

Once you've settled in, you’ll have access to two on-site swimming pools, a billiards table, and a bevy of outdoor activities in the Florida sunshine. A friendly staff member will be around to help you find the best things to do in the area. Grab a cocktail from Barefoot Bar and lounge by the pool, or visit Laguna for sweet and savory entrees that will satisfy your palate.