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Group Rooms Coordinator

Posted April 12, 2021

DoubleTree by Hilton Hotel Billings
Billings, MT
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It's all about the group experience! Join our Sales team as our next Group Rooms Coordinator....

About This Job

The Group Rooms Coordinator manages group room reservations and inventory with a keen eye and attention to detail for optimizing room revenue and ensuring overall guest satisfaction. 

What you will be doing

Works with Revenue Manager to achieve optimum group occupancy and revenue | Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information | Monitors group blocks, determining cut off dates, and rate restrictions. Maintain relationship with guests up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups.   Work with the event managers to monitor cut-off dates and confirm a group room list has been received, prior to cut-off date

The ideal candidate for this position

Experience in hotel front office or reservations preferred | Excellent and professional communication skills | Proficiency with Microsoft Office Suite | High school graduate or equivalent. 

Amazing Benefits At A Glance:

  • Competitive Compensation 
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision 
  • Paid Sick and Vacation 
  • Employer Paid Life Insurance 
  • Employee Assistance Program 
  • Career Growth Opportunities/ Manager Training Program 
  • Reduced Room Rates throughout the portfolio 
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • Additional benefits dependent on the property (meal program, transportation benefit)

The Hotel Group is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, citizenship, disability, religion, age, sex, pregnancy, veteran status, genetic information or other classifications protected by law.

Our Values are A.E.I.O.U.

And Then Some | Ego Free| Inspired Hospitality Greatness | Open for Business | Unbroken

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About this Employer

DoubleTree by Hilton Hotel Billings

27 North 27th Street
Billings, MT 59101

(406) 252-7400

289 Room Hotel

doubletree3.hilton.com

Managed By

At A Glance

The renovated DoubleTree Hotel Billings has been a downtown landmark since 1980, with a prime location in downtown Billings. Rocky Mountain College and MSU Billings are 10 minutes away and attractions like Yellowstone Art Museum and Western Heritage Center are just minutes away. Enjoy complimentary shuttle to the Billings Airport every 30 minutes. Complimentary parking is offered in the Park II City Parking Garage, located adjacent to our hotel and accessible through our 2nd floor sky bridge entrance (validated by the front desk).

About The Hotel Group 

Led by a team of passionate professionals, we’ve managed and/or owned over 125 properties in 25 states. At THG we’re committed to Inspired Hospitality Greatness™ Simply put, we strive to Serve our People and Properties, Inspire a culture of Hospitality Greatness and Deliver maximum investment value for our Partners.  Follow our story at www.thehotelgroup.com