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Housekeeping Manager

Posted April 29, 2021

Sheraton Memphis Downtown Hotel
Memphis, TN
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Schedules room and cleaning assignments to ensure proper coverage
  • Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
  • Verifies and updates status of discrepant rooms throughout the shift
  • Randomly selects assigned rooms to ensure cleanliness. Counsels Housekeepers on discrepancies
  • Notifies GM and/or Chief Engineer of maintenance repairs necessary
  • Hires, develops and disciplines direct employees
  • Perform property walk and report identified deficiencies
  • Participates in scheduling employees to business demands and tracking employee time and attendance
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
  • Manages Housekeeping inventory, ensuring that team has dedicated resources as needed
  • Other duties as assigned.

EDUCATION AND EXPERIENCE

  • High School Diploma/GED. Post high school education preferred
  • Minimum of 2 years in Housekeeping management position

KNOWLEDGE, SKILLS AND ABILITIES

  • Basic math skills
  • Ability to communicate effectively verbally and in writing
  • Strong leadership skills
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills
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About this Employer

Sheraton Memphis Downtown Hotel

250 North Main Street
Memphis, TN 38103

(901) 527-7300

600 Room Hotel

www.marriott.com

Our Hotel

Sheraton Memphis Downtown Hotel invites you to experience the best of the city with us. Our hotel welcomes you with a terrific location, within walking distance of legendary Beale Street and close to Graceland; we're also directly connected to Memphis Cook Convention Center via skywalk. Large, intuitively designed rooms and suites boast complimentary Wi-Fi and our Sheraton Signature Sleep Experience. Many also offer views of the Mississippi River. Jump-start your day in downtown Memphis with StarbucksĀ® coffee at our stylish Crossroads Tavern and Grille or stop by in the evening for delicious American fare. Take a dip in the heated indoor pool or challenge yourself to a workout in the fitness center. For those planning an event, our hotel features 16,000 square feet of well-designed venue space; our direct connection to an additional 350,000 square feet of space at the convention center adds flexibility to business travel.