The Reservations Sales Agent is responsible for representing Wild Dunes Resort to prospective guests over the phone and through email correspondence in a professional and proficient manner. Colleagues must maintain a full knowledge of Resort accommodations and amenities in order to stimulate the pre-arrival expectations of our guests and create a positive guest impression. The Reservations Sales position requires the Colleague to retain learned technical skills to communicate efficiently, complete reservations, and run daily reports. Colleagues must assist in maintaining call quality and AAA Four Diamond standards.
This position will be based at our Daniel Island, S.C. office space.
This position is eligible for sales incentives
The Reservations Agent shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential job Functions:
Colleague is held accountable for all duties of this job and other duties as assigned.
Experience & Education:
The physical demands described here are representative of those that must be met by a Colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by this Colleague. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
This is Wild Dunes Resort on Isle of Palms, South Carolina, a place you can make all your own. Whether it's choosing from a variety of accommodations including the Four Diamond rated Boardwalk Inn, The Village, family-friendly vacation rentals, condominiums and cottages, or deciding whether to fill your days with award-winning golf, tennis, a visit to historic downtown Charleston or one of dozens of other activities, here you'll find yourself in a better place.
At Wild Dunes Resort, we know that no two trips and travelers are exactly alike. So we thought it made sense to offer accommodations that work for every type of visit. Here, you can select from rooms and suites in the AAA Four Diamond Boardwalk Inn (including ADA accessible rooms), Village at Wild Dunes, private condos or even beach house rentals. Choose attentive full-service or undisturbed independence. Choose pool-side, beachside, court-side, or course-side. Tell us your vacation home rental style and we will accommodate you during your stay near Charleston, SC.