Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Scottsdale Marriott Suites Old Town is located just steps from the heart of Scottsdale's historic Old Town district. With suites at our spacious and modern Scottsdale hotel within easy walking distance to Old Town's many shops and restaurants, this Scottsdale hotel has consistently ranked in the top one percent in Marriott guest satisfaction. Guest room suites feature separate living room, bedroom and oversized marble bathroom. In-room amenities include a well-lit work desk with high-speed Internet service, a wet bar, refrigerator and balcony with views overlooking Old Town and Scottsdale. Our 3rd Avenue Grill and Lounge is open for breakfast, lunch and dinner and features American cuisine in a relaxed, casual atmosphere. Our Old Town Scottsdale hotel provides exceptional service and conference space for groups and receptions. Within walking distance to Old Town's restaurants, shops and entertainment, the Scottsdale Marriott Suites Old Town is the ideal choice for your stay in Scottsdale, AZ.