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Hotel Loss Prevention Officer

Posted April 10, 2021

Torrance Marriott South Bay/Redondo Beach
Torrance, CA
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About This Job

Job Summary

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.   

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Torrance Marriott South Bay/Redondo Beach

3635 Fashion Way
Torrance, CA 90503

1-310-316-3636

487 Room Hotel

careers.marriott.com

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Soak up style at one of the premier hotels in Torrance, CA

The Torrance Marriott Redondo Beach is only minutes from Pacific Coast Highway where guests will enjoy miles of pristine beaches, the Redondo Beach Pier, StubHub Center and Del Amo Fashion Center. Relax in our hotel's spacious guest rooms with luxury bedding and wireless internet. Savor the culinary bites of Southern California hotel dining experiences in Garden Court Restaurant and our signature Rain Wine Bar & Lounge featuring over 40 specialty wines by the glass. The hotel features over 30,000 square feet of flexible event space including a circular Elements Ballroom and outdoor Zen Garden ideal for conferences, weddings or other social activities. Elevate your spirit in our Serenity Gardens, a premier outdoor venue with a gazebo to host a dream wedding. Convenient to Los Angeles International (LAX) and Long Beach (LGB) airports, our Torrance, California hotel is where style and comfort meet.