Description

Job Title: Lost & Found Coordinator   

Salary: $18.00

Status: Full Time

Shift: Day

Other Compensation: none

Join us for one of our upcoming job fairs!

We are offering on-the-spot interviews!

Dates: Tuesday April 27th –  Friday April 30th

7 am - 10 am or 4pm - 7pm

Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80422) – Crystal Ballroom on 5th floor

(Directions: Please park on the 7th floor of the Monarch Parking Garage and take the elevator down to the 2nd floor.  If you take the bus, walk over to Monarch Parking Garage and take the elevator to the 2nd floor. You will enter the building on the 2nd floor of the parking garage, and be required to do a temperature check & wellness check. Then head straight down through the casino past the 24/7 restaurant on your left. After you pass 24/7, take the service elevator on your right to the 5th floor and enter our Crystal Ballroom.)

Say GOODBYE to that DEAD-END JOB and let your new career take flight at the Monarch Casino Resort Spa in Black Hawk Colorado! Apply on line now, OR text "MONARCH" to 97211.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new Resort!  Monarch’s new resort features a Chophouse, 24/7 Café, fine dining Buffet, and Specialty Restaurant (coming soon).  Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games, and a new poker and sports betting rooms coming soon. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Part Time and Full Time Team Members (TMs) Will Enjoy:

• Hiring Incentives for Non-Management (up to $400 position depending)
• Team Member Referral Program (we pay you and your referral up to $600 each)
• Education/Tuition Reimbursement (up to $6,000 per calendar year)
• Flexible Work Schedules
• 1 Free Meal per Shift
• Subsidized Transportation Options ($4 -$6 round trip for casino busses)
• Free Covered Parking
• Team Member Anniversary Program and Recognition (earn resort credit and more)
• Internal growth and transfer opportunities for continuous growth and advancement opportunities

Full Time Team Members (30+ hours) also enjoy:

• 2 Weeks PTO in your first year of employment
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
• Career Development and Advancement Programs
• In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk?  You don’t have to!  Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

JOB SUMMARY

The incumbent in this position is responsible for the securing and returning of lost & found property to the property’s rightful owner using in-house inventory programs and other available resources. The incumbent in this position, as with all members of Monarch Casino Resort Spa Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. This position shares in Monarch Casino Resort Spa support of the company’s Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them.

ESSENTIAL JOB FUNCTIONS:

• Enters and maintains department specific information, reports, and records in the security report database & Chargerback inventory management information system
• Provides daily Lost & Found reports for Security Dispatch and ensures accuracy of those records
• Searches records of the “Lost” and “Found” sections of database to determine if there are matches and promptly acts on that information
• Promptly contacts individual reporting “Lost” or “Found” property and resolves those inquires
• Logs all phone calls in Chargerback
• Provides prompt information and assistance to both internal and external guests as required
• Prepares weekly donations to local charities
• Maintains a professional appearance and tone at all times
• Contributes to the efficiency and effectiveness of the Security Department by participating as a Guest Assistance Officer when needed
• Performs other incidental and related duties as required and assigned

Requirements

TECHNICAL/PROFESSIONAL KNOWLEDGE(Knowledge/Skills, Education, and Experience)

• Minimum of 1 year experience of providing administrative support

CERTIFICATES AND LICENSES:

• State of Colorado Gaming License

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.