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Sales Coordinator - Onsite Job Fairathon April 27 - 30

Posted April 8, 2021

Monarch Casino Resort Spa
Black Hawk, CO

About This Job


Job Title: Sales Coordinator

Salary: $17

Status: Full Time

Shift: Day

Other Compensation: None

Join us for one of our upcoming job fairs!

We are offering on-the-spot interviews!

Dates: Tuesday April 27th –  Friday April 30th

7 am - 10 am or 4pm - 7pm

Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80422) – Crystal Ballroom on 5th floor

(Directions: Please park on the 7th floor of the Monarch Parking Garage and take the elevator down to the 2nd floor.  If you take the bus, walk over to Monarch Parking Garage and take the elevator to the 2nd floor. You will enter the building on the 2nd floor of the parking garage, and be required to do a temperature check & wellness check. Then head straight down through the casino past the 24/7 restaurant on your left. After you pass 24/7, take the service elevator on your right to the 5th floor and enter our Crystal Ballroom.)

Say GOODBYE to that DEAD-END JOB and let your new career take flight at the Monarch Casino Resort Spa in Black Hawk Colorado! Apply on line now, OR text "MONARCH" to 97211.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new Resort!  Monarch’s new resort features a Chophouse, 24/7 Café, fine dining Buffet, and Specialty Restaurant (coming soon).  Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games, and a new poker and sports betting rooms coming soon. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Incentives for Non-Management (up to $400 position depending)
  • Team Member Referral Program (we pay you and your referral up to $600 each)
  • Education/Tuition Reimbursement (up to $6,000 per calendar year)
  • Flexible Work Schedules
  • 1 Free Meal per Shift
  • Subsidized Transportation Options ($4 -$6 round trip for casino busses)
  • Free Covered Parking
  • Team Member Anniversary Program and Recognition (earn resort credit and more)
  • Internal growth and transfer opportunities for continuous growth and advancement opportunities

Full Time Team Members (30+ hours) also enjoy:

  • 2 Weeks PTO in your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Career Development and Advancement Programs
  • In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk?  You don’t have to!  Check out these casino bus routes at or As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

The position of Sales Coordinator is responsible for organizing all group and individual booking transactions related to assigned marketing segment(s).  The Sales Coordinator inputs and monitors all appropriate reservations and special requests and related services.

  • Process correspondence, reports, proposals and contract documents and internal communications.
  • Work with assigned managers,  work cooperatively on any and all projects by their assigned managers
  • Assist in developing and building prospect and client accounts as designated by the annual sales plan and as designated.
  • Receive incoming calls and greet guests.
  • Conduct personal and telephone contacts in a courteous and professional manner with each person who enters or calls the Sales Department.  Refer, as appropriate, the caller or visitor to the proper sales staff person or hotel department.
  • Process incoming and outgoing mail.
  • Assist with solicitation and compile appropriate promotional packets, mailings, lists and files.
  • Assist with special client requests for site inspections, room service gifts, and interdepartmental coordination of other related client services.
  • Maintain filing systems, form letters, forms, mailing lists and sales collateral materials.
  • Input data and maintain computer database, to include form letters, reports and direct mail lists.
  • Coordinate assignments and maintain communication with various staff and other departments of the hotel as directed and as appropriate.
  • Maintain traces and appropriate client status reports.
  • Coordinate all aspects of travel arrangements including shipping and coordinating collateral for trade shows and presentations.
  • Work cooperatively with other members of the sales team as well as other departments to create new systems and strategies to increase sales and enhance sales programs.
  • Maintain communication with Sales Directors/Managers and Hotel Department Managers regarding reservations activity.
  • Maintain correspondence with group leaders regarding hotel reservations activity.
  • Participate in community events, special events, etc. as assigned.
  • Maintain a positive work environment by conducting all communication with clients, prospects, colleagues, co-workers and supervisors in a professional, friendly, cooperative and helpful manner.
  • Perform other job functions as requested or assigned.
  • Infrequent business travel may be required.


Essential Qualifications & Abilities:

  • Excellent communication skills both written and verbal
  • Able to take direction well
  • Ability to work independently
  • Ability to perform as an effective team member
  • Excellent basic computer skills
  • Strong organizational skills
  • Excellent phone etiquette
  • Excellent public relations and customer service skills
  • Ethical business practices
  • Professional appearance and attire


  • High School, related field experience or equivalent


  • Previous advanced clerical or secretarial skills required
  • Previous hotel sales experience preferred

Software Experience:

  • Computer with various programs (Windows, Delphi and Internet experience preferred)
  • Computerized hotel reservation system (LMS experience preferred)
  • General office equipment

Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.


About this Employer

Monarch Casino Resort Spa

488 Main Street
Black Hawk, CO 80422

(303) 582-1000

516 Room Casino

About Us

Monarch Casino Black Hawk features hot, new Exclusive Premiere slots, exciting tables games, a sensational nightly Whole Maine Lobster, Crab and USDA Prime Rib buffet and Black Hawk’s friendliest team. With over 600 slots, video poker and action-packed table games, Monarch Casino Black Hawk offers great gaming, great benefits and great rewards. We have two floors of great gaming action!

Monarch Casino Black Hawk is conveniently located 45 minutes west of Denver in the historical mining town of Black Hawk. It is the first casino you see when you arrive from Denver on Highway 119. Valet and covered self-parking are available for your convenience. Monarch Casino – bet on fun!

Monarch Casino is a Monarch Casino & Resort, Inc. property. Visit us at Atlantis Casino Resort Spa in Reno, NV for more exciting gaming and resort options.


Monarch Casino Resort Spa Black Hawk is an exciting place to work. We bring together positive career minded team members who create memorable experiences for our guests. We work hard, we work fast, and we lock arms and sprint together as one to be the best at what we do.

If you have an unwavering passion for service, are hungry for growth, and are always aiming to be better, consider building your career with Monarch Casino Resort Spa Black Hawk. Join our team and build a career that you can be proud of.