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Assistant Director of Safety & Security

Posted April 16, 2021

Arizona Biltmore, Waldorf Astoria Resort
Phoenix, AZ
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About This Job

Description

The prestigious Arizona Biltmore is looking for their next Assistant Director of Security! As an Assistant Director of Security and Safety at the Arizona Biltmore Resort and Spa, you would be responsible for Assisting with the directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property.


This is a 700 room / 40 acre Luxury resort, and this is a high-paced Assistant Director position. There is not a better opportunity for a career hotel security professional who is looking for long term career growth into a Director of Security.


The typical schedule will be second shift, and will require weekends.  This position will  manage 3 supervisors a staff of 15 officers.



Job Description:




Assistant Director of Security Career Opportunity


As an Assistant Director of Security, you would be responsible for assisting and acting in the Director's absence to oversee and implement all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Assist the Director in administering all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs, training, systems management, lost and found, budget and forecasting, department management and meeting participation and facilitation
  • Assist in directing and administering the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Assist in directing and leading investigations of accidents, thefts, property loss and unlawful activities
  • Assist in leading response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Assist in the coordination of all safety training to include, but not limited to, CPR, fire and life safety systems, workplace violence prevention, limo driver training, etc.
  • Serve as liaison with federal, state and local law enforcement
  • Write and assist in the administration and accuracy of all required reports and documentation
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
  • Recruit, interview and train team members

Requirements

What are we looking for?


2 yr Security Management or 1 year Assistant Director of Security experience


CPR & First Aid Certification


Knowledge of OSHA regulations


Ability to work any shift


Demonstrated excellence leading a security team


4/5 star luxury brand hotel security experience is preferred


 


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About this Employer

Arizona Biltmore, Waldorf Astoria Resort

2400 East Missouri Avenue
Phoenix, AZ 85016

(602) 955-6600

738 Room Resort

waldorfastoria3.hilton.com

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At A Glance

The stunning Arizona Biltmore boasts a glittering history and service that sparkles; all set within 39 glistening acres in the heart of Phoenix. With eight pools, two championship golf courses, a spa and event space overlooking lush gardens and surrounding mountains — it’s little wonder they call us the ‘Jewel of the Desert’.

A favorite vacation retreat of U.S. presidents and legendary film stars since 1929, Arizona Biltmore - a Waldorf Astoria Resort is one of the few hotels worldwide with an architectural imprint left by respected American architect, Frank Lloyd Wright. The hotel has recently undergone a multi-million dollar refurbishment; come and see what we’ve done with the place.

Arizona Biltmore features:
  • Eight swimming pools lining our pristine gardens, creating a unique oasis experience 
  • Onsite spa and salon featuring organic treatments 
  • Access to adjacent Arizona Biltmore Country Club, home to two championship golf courses 
  • Large, world-class meeting venues and social event spaces.
  • Contemporary American cuisine at acclaimed ‘Frank & Albert's’ or ‘Wright's at the Biltmore’

Mission-style furnishings and Art Deco lighting in our rooms, suites and cottages reveal the property’s architectural heritage, while the calming décor reflects the Sonoran desert that surrounds us. Watch the sunset from your private patio with a legendary Tequila Sunrise from the Wright Bar, first mixed by an Arizona Biltmore bartender during the late 1930s.

Our resort received the 2015 TripAdvisor Certificate of Excellence Award for outstanding traveler reviews.