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Front Desk

Posted April 8, 2021

Red Roof PLUS+ San Francisco Airport
Burlingame, CA
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SICK OF THAT 9-5? Come join a team where everyday is different!

About This Job

The ideal candidate for this position

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.

What does a day as a Front Desk Representative look like?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests
  • Follows all safety and security protocols in keeping the front desk and lobby clean and safe

Qualifications 

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)
  • A love for pets is a plus, as Red Roof is a pet friendly hotel! 
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About this Employer

Red Roof PLUS+ San Francisco Airport

777 Airport Blvd.
Burlingame, CA 94010

(650) 342-7772

213 Room Hotel

www.redroof.com

Welcome to Red Roof PLUS+ San Francisco Airport! We are located just minutes from the San Francisco Airport. Some attractions nearby include Oakland Arena, Golden Gate Park and Alcatraz Island.