Posted April 8, 2021Salt Lake City Marriott University Park
The Executive Housekeeper oversees all housekeeping operations within the hotel.
Good communication and interpersonal skills.
Must have command of the English language, written and verbal.
Must be able to organize time effectively and work flexible and extended hours if necessary.
Must be able to work flexible days and hours, including weekends and holidays.
Able to bend, stoop, and kneel for low area inspections.
Must have basic computer skills.
Good hearing and vision with or without corrective lenses.
Basic mathematical skills for report/forecast preparation and other calculations
Administers and supervises the Housekeeping Department.
Coordinates daily cleaning services to guest rooms and public areas of the hotel.
Establishes the standards and procedures for cleaning.
Communicates room status to the Front Desk when necessary.
Reports and/or resolves all discrepancies found on the Front Desk Room Report.
Checks a random set of ten rooms after cleaning, and periodically checks all public areas to ensure that they are up to standards.
Maintains control of condition and availability of employee uniforms.
Takes monthly inventory of guest supplies, housekeeping supplies, and linen, and requisitions these items as needed.
Controls lost and found articles.
Maintains records on personnel performance, labor cost, sickness, and cost of general supplies and equipment.
Participates in the hiring of new employees and assists in training.
Counsels employees and issues disciplinary action when needed.
Schedules all Housekeeping personnel according to the Rooms Forecast.
Ensures that all personnel treat guests with hospitality and that the integrity of their rooms and possessions are maintained.
Supervises the proper dilution and application of cleaning agents.
Evaluates the physical condition of rooms routinely, and submits recommendations to management for maintenance.
Prepares and approves maintenance requests for the Housekeeping Department.
Schedules extraordinary cleaning programs.
Exercises the hotel's policies and procedures in accordance with the fore-mentioned points.
Performs all other related duties as assigned.
APPEARANCE AND GROOMING: All staff members are required to follow the guidelines set forth by the associate handbook.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and hospitality community.
MATHEMATICAL SKILLS: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra.
REASONING ABILITY: ability to apply common sense understanding to carry out instructions furnished written, oral, or diagram form, ability to deal with problems involving several concrete variables in standardized situations and ability to address customer personalities in various business situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job. While performing the duties of this job, the staff member is regularly required to sit; use hands and fingers, to handle and feel objects, tools controls and type; talk with and hear guests. The staff member is occasionally required to stand and walk. The staff member must occasionally lift and/or move up to 35 pounds. The specific vision abilities required are close vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time at their desk.
A Newly Renovated hotel with gorgeous mountain and city views, full modern amenities and an excellent location adjacent to the University of Utah and Rice-Eccles Stadium, our Research Park hotel provides smart, stylish lodging for business and leisure travelers alike. Rest easy in brand new, comfortable rooms with luxurious bedding. Take advantage of our two on-site restaurants, Thistle & Thyme and Wakara Bar and a full service Starbucks, a complimentary local shuttle, free parking, and state of the art fitness center. Host your next conference or celebration in one of our eleven fully renovated event spaces with customizable business and A/V services. Situated just minutes from downtown in a quiet area near hundreds of businesses, our Salt Lake City hotel offers easy access to the Temple Square, Salt Lake Palace Convention Center, and 7 major ski resorts. In addition, we are just a short walk from TRAX, the downtown above-ground trolley.