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Food and Beverage Outlets Manager

Posted May 12, 2021

Hilton Pattaya
Banglamung, Pattaya Chonburi, Thailand
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About This Job

Description

A Restaurants Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

 



What will I be doing?

 

 

 

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

 


  • Manage Restaurant operations

  • Maintain exceptional levels of customer service

  • Recruit, manage, train and develop the Restaurant team

  • Manage guest queries in a timely and efficient manner

  • Work within budgeted guidelines in relation to Food and Payroll

  • Drive sales to maximize budgeted revenue

  • Develop menus with other members of Food and Beverage team

  • Accountable for monthly stock takes

  • Incentivise team members to maximize sales and revenue

  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures

  • Evaluate guest satisfaction levels with a focus on continuous improvement

  • Ensure communication meetings are conducted and post-meeting minutes generated

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships

  • Comply with hotel security, fire regulations and all health and safety legislation

Requirements

What are we looking for?

 

 

A Restaurants Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 


  • Management and/or supervisory Food and Beverage experience

  • Able to meet financial targets

  • Ability to comply with all Food and Beverage brand standards

  • Ability to work under pressure

  • Excellent grooming standards

  • Willingness to develop team members and self

  • Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Degree in relevant area

  • Passion for delivering exceptional levels of guest service

 



What will it be like to work for Hilton?

 

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 





 


EOE/AA/Disabled/Veterans

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About this Employer

Hilton Pattaya

333/100 Moo 9
Banglamung, Pattaya Chonburi 20260
Thailand

66-38-253000

302 Room Hotel

www3.hilton.com

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At A Glance

Welcome to Hilton Pattaya, soaring 34 levels above Pattaya's CentralFestival Pattaya Beach, southeast Asia's largest beachfront shopping complex. Our award-winning hotel offers contemporary luxury alongside instant access to beaches, shops, restaurants and attractions. Bangkok's Suvarnabhumi Airport (BKK) is only 90 minutes from this stylish Pattaya hotel.

Highlights

  • Located above Central Festival Pattaya Beach complex
  • Stunning panoramic ocean and Pattaya bay views
  • Outdoor infinity edge swimming pool
  • Three restaurants and two bars, including Horizon rooftop restaurant & bar with views of Pattaya Bay
  • Almost 17,400 sq. ft. of meeting, banquet, and exhibit space

Our Neighborhood

Situated right by Hilton Pattaya, the CentralFestival Pattaya Beach complex boasts more than 300 shops, a cinema theater and bowling alley. Enjoy many activities like snorkeling, jet skiing and swimming on Koh Larn (Coral Island), off the coast of Pattaya. Take a boat trip to browse Pattaya Floating Market.