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Assistant General Manager

Posted May 9, 2021

Hyatt Place Asheville/Downtown
Asheville, NC

About This Job

The Hyatt Place Asheville Downtownis seeking a highly enthusiastic hotelier to join our team as anAssistant General Manager! This position offers a fun and exciting opportunity to work with a "service first" company with future growth opportunities. The hotel is ideally located in downtown Asheville and is within walking distance of over 200 locally-owned restaurants, shops, entertainment venues and all things eclectically Asheville. The hotel has 140 rooms, a heated indoor pool, 24 hour market, and event space for up to 125 guests.

The Assistant General Manager is responsible for assisting the General Manager in directing and overseeing all operational activities and departments in the hotel to maximize revenue and to deliver positive and exceptional customer service for the guests. This position is also expected to supervise the day-to-day hotel operations, recommend and implement procedural changes and monitor and control expenses.

Benefits include competitive pay, vacation & paid time off, incentive bonuses, worldwide employee travel discounts, and more! Managers are eligible for medical, dental, life, AD&D, short term disability, and company-paid vision and long term disability insurance. 401K programs are also available.


• Hotel Management, General Business or Marketing degree preferred.
• Six months to one year hotel or management experience preferred or equivalent combination of education and experience.
• Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner.
• Excellent verbal and written communication, telephone, and presentation skills.
• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The employee is regularly required to stand, walk, and reach with hands and arms.
• The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
• Must be able to perform physical activities related to maintenance including moving and operating on equipment.
• Prompt and regular attendance.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.

The Hotel is located at 199 Haywood Street, Asheville, NC 28801

About this Employer

Hyatt Place Asheville/Downtown

199 Haywood Street
Asheville, NC 28801

(828) 505-8500

140 Room Hotel

Our Hotel

The Hyatt Place Asheville Downtown is one of the most iconic hotels in Asheville NC. When travelers stay with us, in scenic Downtown Asheville they are conveniently located near more than 200 locally owned restaurants, shops, and entertainment venues.

Rooms at The Hyatt Place Asheville Downtown are spacious and relaxing, with attached living space and luxurious amenities a stay will be nothing less than relaxing.

Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. They can get a caffeine fix in the AM, or sip a cocktail at the bar in the PM.