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B-Lux Busser

Posted April 9, 2021

Kalahari Resort & Conventions - Sandusky, OH
Sandusky, OH
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About This Job

Job Summary

As a Busser, provide friendly, responsive service to create a beyond expectation dining experience for all guests.  To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

Qualification Standards

Required Skills
:   Must be able to read and comprehend simple instructions.  Good verbal communication and interpersonal skills are a must.  Must have a good understanding of basic math skills.  Must be self-directed to work on your own during busy times.

Previous Experience Required
:  None; however restaurant, hotel, resort, or customer service experience helpful.

Physical Requirements
:

  • Must be able to work on your feet and in constant motion for long periods of times (up to 5 hours).
  • Must be able to frequently climb, balance, stoop, kneel, or crouch. 
  • Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • The ability to lift and balance trays and busser tubs frequently.   
  • Must be able to work and be flexible with all shifts, weekends, and holidays.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties & Functions

  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Remove used tableware between courses; clear and reset tables after guests leave.
  • Take dirty tableware to dish room and place silverware, dishes, glassware, etc. in the appropriate areas for washing.
  • Between seating’s, promptly clean table tops, chairs and booths.  Check floor and clean as required.  Reset and arrange tabletop.
  • Inspect assigned restroom every 30 minutes and clean and replenish supplies as needed and/or alert the common area cleaners of problem areas.
  • Respond appropriately to guest requests and communicate guest requests to the appropriate server when needed.
  • Communicate with server and hostess/host to assure efficient seating, table utilization and customer service.
  • Assist server as needed with food delivery, especially with large parties and during peak periods.
  • Answer questions about food, beverage, restaurant functions, services, and resort services and activities if asked. 
  • Be ready and willing to assist fellow associates (servers, bussers, host/hostess, and management) as situations rise.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Ensure that all equipment is kept clean and kept in excellent working condition by handling the equipment per instruction following the restaurant’s preventative maintenance programs.
  • Assist in maintaining par levels at stations including:  small ware storage, silverware, sauces, dressings, salads, and condiments.
  • Assist when needed in garnishing plates for presentation to the guests.
  • Roll silverware in napkins if needed for dining room presets.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, associates and guests.
  • Follow all laws pertaining to Alcohol Sales and Guest Safety.
  • Ensure safety through sweeping and mopping floors appropriately.
  • Follow safe food handling procedures and provide a safe environment for our guests and associates.
  • Participate in training classes and all Daily Promise shift meetings
  • Report all concerns and problems to the Restaurant Manager and Supervisors when appropriate.
  • Assist with dishwashing when needed. 
  • Assist with ongoing projects, additional job duties as assigned through managers.
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About this Employer

Kalahari Resort & Conventions - Sandusky, OH

7000 Kalahari Drive
Sandusky, OH 44870

890 Room Resort

www.kalahariresorts.com

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