EMS Provider is responsible for the safety of guests, associates, vendors, and contractors in any and all Kalahari owned and/or managed resort property while on duty; applying life-saving skills and first aid to any person(s) who is in need.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Understand completely and adhering to all policies, procedures, standards, specifications, safety guidelines and training programs for all waterpark venues.
- Apply lifesaving skills and first aid to any guests, associates, vendors, and contractors who is in need quickly and efficiently
- Maintain the high standards set forth by the Kalahari Safety Procedures through leading by example and supporting all staff members.
- Ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service at all times.
- Fully understand and comply with all Federal, State, County, Municipal and applicable licensing body regulations that pertain to health, safety and labor requirements of waterpark outlets/venues, associates and guests.
- Make sure all incident reports are filled out properly and that all guest injuries are checked on with the proper Kalahari protocol.
Ensure follow up checks completed within timely manner in regard to injured guests.
- Inventory, inspect, and restock all trauma bags/first aid kits throughout the resort (including daily checks).
When an emergency requires calling 911, follow Emergency Action Plan; which includes immediately notifying all pertinent people as outlined.
- All emergency equipment shall be tested and inspected prior to each shift and findings documented
- When applicable, ensure all infectious waste and debris is removed appropriately.
- Assist with guest incident concerns and advise department supervisors/managers when needed.
- Keep an open line of communication with all departments and keep them posted on what is happening in the department as much as possible without compromising HIPAA Laws and Regulations.
- Continually maintain communication with EMS & Safety Manager.
- Must be able to communicate, read, write, and speak English language proficiently.
- Bi-lingual skills are preferred but not required.
- Must be effective in handling problems in stressful, high-pressure situations, including anticipating, preventing, identifying and solving problems as necessary.
- Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.
- Must be able to thrive in a fast-paced, energetic environment that is constantly changing based on room occupancy, group and local business.
- Must maintain composure and integrity while under pressure.
- This job operates in an active and loud environment. Frequent changes in environment and temperature. The noise level in the work environment is usually moderate to high.
- Must be able to move frequently throughout the large facilities.
- Must be able to occasionally lift, push, pull up to 100 pounds of force, and/or frequently move up to 50 pounds of force, or constantly to lift, carry, push, pull or otherwise move objects.
This is a full-time, part-time, or seasonal position, with various work hours and days, based on business needs. This position regularly requires evening, weekend and holiday work.
EDUCATION & EXPERIENCE
- Lifeguard certification would be a plus. Experience working in a large resort or recreational/waterpark venue is helpful.
- Current First Aid Certificate required including Oxygen usage and Automated External Defibrillation (AED). Candidates may be required to have current EMT (basic, Intermediate, Paramedic) State Registry and the Medical Advisor must approve for their licensure before hiring is approved – dependent upon site location.