Posted May 15, 2021Kalahari Resort & Conventions - Wisconsin
Please note this is a 2nd shift position requiring weekends and holidays.
As a Host or Hostess; prompt recognition and providing a warm and friendly greeting with a smile and responsive service is essential to create a beyond expectation dining experience for all guests. Manage the efficiency and timeliness of seating guests to their tables with their wishes in mind. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
Required Skills: Must be able to read and comprehend simple instructions, short correspondence, and memos. Ability to write short correspondence. Bi-lingual skills are preferred but not required. Must have a good understanding of basic math skills: add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Good verbal communication and interpersonal skills are a must while maintaining a clear and upbeat voice. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the Resort.
Knowledge of Computer Hardware or Software: Ability to operate a cash register, Micros terminal, Phone system, POS system, beverage dispenser, and vacuum.
Previous Experience Required: General food and beverage knowledge involving at least 1 year of front-of-the-house operations is preferred. Prior restaurant experience in a full-service restaurant is preferred but not required and/or background in the service industry is a plus. Ability to handle money and operate a point-of-sale system.
Essential Duties & Functions
Begin a new career, a #BeyondExpectations #KalahariCareer!
Kalahari Resorts & Conventions is the leader and employer-of-choice in the waterpark resort industry. Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) Round Rock, Texas (2020). With America’s largest waterparks, some of the most dynamic & busiest convention center spaces in the country, signature restaurants and well-appointed rooms, we’re the leader in play, stay, meet and eat.
We promise to deliver products and services beyond expectations.