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Golf Shop Employee - Trappers Turn Golf Club

Posted July 27, 2021

Trapper's Turn
Wisconsin Dells, WI
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About This Job

Job Summary

To assure the guests of Trappers Turn Golf Club are have the best experience by seeing to the needs of the guests in any way possible such as golf services, food and beverage services, and especially any golf shop needs, maintaining the standards set by management and ownership.

Qualification Standards

Education Requirements
High school diploma or GED equivalent required.
Required Skills
Ability to apply concepts of basic math, algebra and geometry. Good verbal communication and interpersonal skills are a must. Ability to present information in one-on-one, small group situations to customers, clients, and other associates and corporate executives of the Resort a must.
Knowledge of Computer Hardware or Software
Ability to operate a cash register, Micros terminal, Phone system, POS system, and other types of hotel and golf equipment helpful. Basic golf knowledge is helpful. Computer skills such as Word and Excel are helpful.
Previous Experience Required
One year experience in golf services, food & beverage services, or sales experience within a golf, large hotel and/or resort environment preferred.
Essential Duties & Functions
Make sure all Trappers Turn policies and procedures are being followed at all times. Provide excellent customer services, professional advice and assistance to all patrons. Assist the professional staff in running the day to day operations of the club. Assist in controlling and managing play; ensure guest check-in and fee collection in coordination with the starter. Be ultimately responsible for your cash drawer, charging the correct green fees and everything else in relation to running a class operation. Assist in the purchasing, receipt, display, inventory control, promotion and sales of merchandise. Conduct oneself in a professional manner and maintain a professional image at all times. Be informed on and promote all club rates, activities and services. Keep yourself up to date on the golf shop inventory and be able to answer our guests' questions about any product. Assist in the management of the handicap program. Assist in coordinating tournaments and outings. Participate in department meetings and Daily Promise meetings. Report all concerns and problems to the Director of Golf. Ensure friendly and courteous customer relations at all times, identifying and welcoming current patrons and work to identify and grow future business through guest relations. Keep an open line of communication with all departments and keep them posted on what is happening in the department. Assist with other duties as requested by the Director of Golf.
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About this Employer

Trapper's Turn

2955 Wisconsin Dells Parkway
PO Box 176
Wisconsin Dells, WI 53965

Golf/Country Club

www.trappersturn.com

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In an area carved by glaciers, with the scenic Wisconsin Dells countryside as their canvas, two-time U.S. Open Champion Andy North and world renowned golf course designer Roger Packard have created what many consider to be the ultimate type of course. 

A Championship Dining Experience. Dining at Trappers Turn boasts breathtaking views and elegant space for up to 250 guests inside while the popular veranda still offers a peaceful view of our finishing holes. Dining choices span from traditional fare to uniquely original masterpieces created by Trappers Turn's own culinary team.

At Trappers Turn, each group outing receives the same attention to detail that goes into hosting a first class tournament. For your corporate outing, charity event or special occasion, our award winning staff is committed to creating an experience you, your clients, associates and friends will long remember! 

  • 27 holes of championship golf.
  • Steve Stricker holds the course record with an 8 under par 64.
  • The original name of the golf course was Trappers Canyon.
  • Trappers Turn has 102 acres of rough, while only 34 acres of fairway.
  • There are 13 holes where water comes into play.
  • There are 82 bunkers on the golf course.
  • Trappers Turn is home to such wildlife as whitetail deer, beaver, osprey, eagles, sandhill cranes, and a once sighted black bear!