Posted May 13, 2021Dorado Beach A Ritz Carlton Reserve
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Once a plantation, Dorado Beach is now a private retreat. Inspired by the legacy of its developer, Laurance S. Rockefeller, this luxurious hideaway features beautiful beachfront accommodations just steps from the sea.
Dorado Beach, a Ritz-Carlton Reserve is a unique hotel befitting its setting. With only 115 guestrooms spread across 50 acres and one mile of beachfront, this luxurious island sanctuary is encircled by coral reefs, blue Caribbean waters and a lush tropical forest. An unparalleled level of individualized guest service enhanced by the local customs and flavors of Puerto Rico awaits you.
Dorado Beach’s history began over 50 years ago when Laurance S. Rockefeller unveiled his eco-friendly luxury island resort. Today, Dorado Beach, a Ritz-Carlton Reserve is situated on the former Rockefeller estate, preserving its rich legacy.
Embajadores ServiceComplement a bespoke travel experience with a deeper level of service. Our attentive Embajadores will always be available for any request you have throughout your stay.
Environmental PhilosophyFundamental to Dorado Beach, a Ritz-Carlton Reserve is a passionate environmental philosophy originally instilled by Laurance Rockefeller. The design and infrastructure reflects Dorado Beach’s remarkable surroundings with a myriad of natural elements incorporated throughout.