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Bell Attendant

Posted July 19, 2021

The Lodge at Spruce Peak
Stowe, VT
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About This Job

Description

At Spruce Peak we have something special. As the premier Vermont mountain community, we live and work surrounded by the natural beauty of the Green Mountains. Our slopeside hotel is gorgeous for year-round adventures, escapes, destination weddings, and more. Our staff prides itself in our teamwork, our high standards, and our diversity. In addition to competitive pay and health benefits, Spruce Peak employees enjoy a host of great benefits, both locally and world-wide, including ski-passes, fitness memberships, and free or discounted stays at Hyatt hotels worldwide. Come join our family, we think you’re special too!

The Bell Attendant creates the Spruce Peak experience by providing efficient bell and valet services that meet and exceed all lodge standards.  In addition, the Bell Attendant provides information to all guests, fellow employees, and visitors in a courteous manner.

Essential Functions:

  1. Warmly welcomes and recognizes all guests
  2. Responsible for retrieving and parking all guest vehicles upon guest arrival and departure
  3. Uses guest preferences and information to ensure a high level of guest recognition and personalized service
  4. Maintains an up-to-date working knowledge of all lodge and resort amenities, as well as any special events
  5. Communicates all pertinent information to the Guest Service Coordinator and department managers
  6. Acknowledges guest preferences for future visits, wishes each guest a warm farewell and invites them back
  7. Answers the telephone in a professional manner and assist guests with any questions, directions to the property etc.
  8. Is able to communicate verbally and in writing in English
  9. Is a team player and interacts with all guests and fellow Associates in a positive and friendly manner

Qualifications

  • High school diploma or equivalent required
  • Prior hotel or hospitality experience preferred
  • Excellent communication skills
  • Attention to detail
  • Customer service experience
  • Ability to multi-task
  • Valid Driver’s License and clean driving record
  • Flexible schedule which included both weekend days and holidays.
  • Must be 18 years of age or older. 

 

The individuals at Spruce Peak work as a team, flexing with the business and operational needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other exempt jobs in the hospitality industry, this position requires a flexible schedule, possibly working in other departments, working holidays, weekends, events, and long hours as necessary.

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About this Employer

The Lodge at Spruce Peak

7412 Mountain Road
Stowe, VT 05672

(802) 282-4625

300 Room Resort

www.sprucepeak.com

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STAY AT SPRUCE PEAK

Spruce Peak offers guests over 300 beautiful guest stay options, including The Lodge, a luxurious 4-diamond resort at the center of The Village, our large luxury rental collection and the highly coveted Spruce Peak Penthouses. Each guest stay experience at Spruce Peak is designed to feel like it’s truly a part of the mountain.

EXPLORE SPRUCE PEAK

Steeped in natural beauty, Spruce Peak is Stowe's only slopeside destination, featuring luxury accommodations and year-round recreation. It's a place to discover all manner of passions, from alpine skiing and snowboarding to mountain biking and fly fishing; from rounds on the mountain golf course to course after course of mouthwatering fare, Spruce Peak has something for everyone.