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Front Desk Associate

Posted May 9, 2021

Hampton Inn & Suites Pensacola/Gulf Breeze
Gulf Breeze, FL
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$300 Hiring Bonus - $15/hr In-Season Rate

About This Job

$300 Hiring Bonus!!  $15/hr In-Season Rate

Great benefits including:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Vacation Pay
  • Holiday Pay
  • Management training

Banyan Tree Management is a Florida-based hotel management and development company that has been named multiple times to Inc's list of fastest growing private companies in the United States. We currently have 23 properties in our management portfolio and offer a dynamic work environment with avenues for professional and personal growth. We strive to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

  • Transparent & Accountable
  • Humble, Respectful & Dedicated
  • Embrace Opportunity
  • Create Value for Shareholders
  • Family Matters

Summary

Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Essential Functions

  • Provide a welcoming environment at all times
  • Courteous phone etiquette  
  • Computer literacy
  • Ability to effectively communicate with guests in a professional manner
  • An energetic and outgoing personality
  • Handle cash and credit cards accurately
  • Demonstrate teamwork
  • Protect guest information and ensure privacy
  • Attempt to resolve complaints immediately and take ownership of situations
  • Complete all Brand and Company Training in a timely manner
  • Strive to achieve 100% guest satisfaction

Education, Experience, Other Requirements

Required

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High School Diploma or GED

Preferred

  • AA or Bachelors Degree
  • Work experience in Customer Service in the Hospitality Field
  • Experience with hotel operation systems

Compensation

Seasonal Rate

  • Hourly Rate is $15 per hour until Sept 15, 2021

Standard Rate

  • Hourly Rate of $12 per hour starting Sept 16, 2021

EEO Statement

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. These laws prohibit employment discrimination based on race, color, sex, religion, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law.

compensation: $13

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About this Employer

Hampton Inn & Suites Pensacola/Gulf Breeze

61 Gulf Breeze Parkway
Gulf Breeze, FL 32561

(850) 203-1333

90 Room Hotel

hamptoninn3.hilton.com

At A Glance

Ideally located between Pensacola and Pensacola Beach, our modern hotel in Gulf Breeze, FL allows you to enjoy the best of both worlds. Spend an afternoon strolling along our coastline on the sugary white sands of Pensacola Beach, visit a nearby art gallery, charter a fishing trip, take a swing at one of our golf courses, or play a game at the neighboring baseball stadium. The Andrews Institute for Orthopedics and Sports Medicine is also within walking distance.

Relax in your guest room or suite, and enjoy a great night’s sleep on our clean and fresh Hampton bed®. Each room in our hotel in Gulf Breeze, FL features thoughtful comforts and amenities, including a 42-inch LCD TV and free WiFi. Start your day with Hampton’s free hot breakfast. Savor one of our famous fresh-baked waffles, or try the hearty oatmeal. If you’re in a rush, pick up a free Hampton On the Run® Breakfast Bag, available Monday through Friday. Stay connected to family and friends back home with free WiFi access throughout the hotel. Work out in the complimentary, 24-hour fitness center, or take a dip in our outdoor spa-like swimming pool.