Posted May 6, 2021The Ritz-Carlton, Washington D.C.
Deliver newspapers (Security delivers if houseman has a different schedule) to the Residences owner/tenants and guests on the overnight shift. Deliver packages, laundry, dry-cleaning etc. to the Residences owner/tenants and guests. Man the service elevator as required. Transport luggage and groceries to and from units and other areas. Perform and document periodic inspections of the building and grounds for safety issues, physical appearance and maintenance conditions. Remove trash from each Residences floor and the compactor rooms to the loading dock. Comply with all recycling mandates. Maintain inventory of supplies, and materials and balance so that inventory levels meet demand levels. Perform and adhere to the prescribed scheduled service routines for the areas or items assigned to you. Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to: Lobbies, Vestibules and Corridors; Stairwells and Landings; Elevator Cabs; Interior Service and Common Areas; Exterior Walkways, Drive Through Area, Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage areas; Windows and any other common areas in the Building. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from Residences owner /guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis. Perform emergency response service actions (e.g. snow and ice removal, plumbing, fire incidences follow-up) when requested by management.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all Residence owners according to company standards; anticipate and address Residences owner ‘s service needs; assist individuals with disabilities; thank Residences owner with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Adhere to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a adder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
MIRJMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Discover The Ritz-Carlton, Washington D.C. – a distinctive luxury hotel located in the heart of the upscale West End neighborhood in downtown Washington, D.C. Featuring convenient access to Embassy Row, Capitol Hill, Dupont Circle, historic Georgetown, and the inspiring monuments and cultural institutions symbolic of the world’s most powerful city, our luxury hotel in downtown Washington, D.C. offers guests a peaceful retreat from the world outside. Whether your travels take you to the city for a week or a weekend, you will enjoy impeccable service, exceptional accommodations and exclusive amenities at one of the premier luxury hotels in Washington, D.C. To tour our exceptional Washington, D.C. hotel, please view the Photo Gallery. The Ritz-Carlton, Washington D.C. is a Tier 4 property in The Ritz-Carlton Rewards.