Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
MIRJMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At The Ritz-Carlton, Atlanta hotel you will find an exceptional retreat in the heart of downtown. With impeccable service and an ideal location, our luxury hotel in downtown Atlanta combines a truly modern setting with sophisticated Southern hospitality. Whether you are traveling for important business or planning an adventure-filled weekend retreat, The Ritz-Carlton, Atlanta offers world-class service and exceptional accommodations perfect for any occasion. Indulge in a savory, Southern-inspired meal in our luxury hotel’s restaurant, the Atlanta Grill, while enjoying live jazz Tuesday through Saturday. Our downtown Atlanta hotel features luxurious suites and guest rooms elegantly outfitted with classic elegance and style, and our over-sized marble tubs will help melt your cares away. The Ritz-Carlton, Atlanta is a Tier 2 property in The Ritz-Carlton Rewards.