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Bell person & Valet Attendant- On Call

Posted May 13, 2021

Sheraton Maui Resort & Spa
Maui, HI
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About This Job

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Sheraton Maui Resort & Spa

2605 Kaanapali Parkway
Maui, HI 96761

(808) 661-0031

508 Room Resort

www.starwoodhotels.com

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Maui's beauty comes in many forms. From the summit of Mt. Haleakala where the sun rises each morning, to the tropical rainforests in Hana. From the unspoiled grasslands of upcountry Maui where paniolo (cowboy) still roam, to the windsurfing capital of the world on the North shore. From the quaint relics of history in Central Maui, to the warm, balmy beaches on south and west shores. Maui also offers a range of shopping adventures featuring Front Street and Whaler's Village on the West side. The 'Valley Isle' celebrates its culture through local and international events including music and film festivals, Aloha Week and May Day celebrations, hula competitions, and local sporting events. Islanders call their home 'Maui No Ka Oi' - Maui is the Best - for many reasons. We've touched upon just a few.

Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings.