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Accounting Clerk

Posted May 12, 2021

The Capital Hotel
Little Rock, AR
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About This Job

Now Hiring: Hotel Accounts Receivable Clerk

We are looking for associates and Leaders that have a passion to serve others!

An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner

• Research and resolve guest billing disputes in a timely, friendly and efficient manner

• Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills

• Prepare and post daily receivables from event contracts and balance totals to the General Ledger

• Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature

• Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner

• Prepare journal entries

• Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)

QUALIFICATIONS: High school diploma or equivalent with knowledge of basic accounting. Computer literate. Good communication and interpersonal skills. Must have command of the English language, written and verbal. Must have mathematical skills. Must be proficient and experienced with current computer software programs. Prior A/R & Collections experience a plus.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Complimentary Hotel Room Night Program – Receive 7 free nights a year

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. As a company we focus on all the key metrics you want in an employer: Sustainability, Charity, Diversity, and Wellness! At Concord, our associates come first!

If you are seeking a leadership position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

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About this Employer

The Capital Hotel

111 W Markham Street
Little Rock, AR 72201

(501) 374-7474

Our Story

“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”

These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.

The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.