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Catering Sales Coordinator 宴会销售协调员

Posted May 6, 2021

Bulgari Hotel & Residence Shanghai
Shanghai, China
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About This Job

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Bulgari Hotel & Residence Shanghai

108 Shanxi North Road
Shanghai, 200085
China

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The Bulgari Hotel in Shanghai will preside in the uppermost 8 floors of a 40-story building located in the extraordinary riverside complex of the historic Jing’an district.

The master plan was conceived by world-class architecture design team Foster+Partners, whilst the interiors will be designed for Bulgari by the renowned architectural firm Antonio Citterio Patricia Viel and Partners.

The hotel will juxtapose ancient and modern architectural themes in a fascinating reflection of the prestigious Suhe Creek surroundings, called 'Gold Strand of Shanghai', home to a flourishing art scene.

Scheduled to open in 2017, the Bulgari Hotel, with its 82 rooms and suites - including one extraordinary Bulgari suite of 400 square metres, will offer some of the largest hotel rooms in Shanghai. Its Italian rooftop restaurant and bar are destined to become one of the most desirable venues in Shanghai.

Besides the highest standard of service for which Bulgari is famous, the hotel will feature remarkable amenities, including a magnificent spa and fine dining experiences in unprecedented settings.