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Front Desk Manager

Posted May 12, 2021

Halcyon - a hotel in Cherry Creek
Denver, CO
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About This Job

Supervise the front office team members to ensure efficient and smooth operations for excellent guest feedback and satisfaction.

Main Job Duties And Responsibilities:

  • Courteously and accurately answer guest inquiries and concerns
  • Use suggestive selling techniques to sell room nights, increase occupancy and revenue
  • Supervise daily shift process ensuring all team members adhere to highest guest service standards
  • Train team members and respond to any problems in a quick manner
  • Fill in, as necessary, at the front desk

At Makeready we see to hire the best. Team members of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and see to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality.

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About this Employer

Halcyon - a hotel in Cherry Creek

245 Columbine Street
Denver, CO 80206

(844) 442-5296

Managed By

Our Hotel

From our Kitchen Counter, where you’ll check in and probably want to stay awhile, to the truly unique Destination Amenities and Rooftop Pool Deck—Halcyon is unhooked from the ordinary in all the best ways.

Halcyon is the ultimate non-hotel situated in the heart of Denver’s Cherry Creek North neighborhood. Our 154 rooms blur the lines between hotel and gracious home with considered comfort, attention to detail, and an impressive collection of art. 

  • Established: 2016
  • Accommodations: 154 Rooms, 11 Suites
  • Meeting & Event Space: 6,500 sq. ft., featuring the Halcyon Ballroom with floor-to-ceiling windows
  • Amenities: Rooftop Pool and Hot Tub, Kitchen Counter, Gear Garage, Fitness Center
  • Dining: Elevated Rooftop Bar, B&GC, Quality Italian Steakhouse
  • Shopping: Cherry Creek North & Cherry Creek Shopping Center

Benefits Include:

Free EcoPass

Access to our fitness center

Hotel discounts

Healthcare-Medical, dental, Vistion

401K Match

Paid time off