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Rooms Manager

Posted May 12, 2021

Millenium Hilton
New York, NY
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About This Job

Description

Sky-high Manhattan views at UN Plaza 

Our Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. Our guests take in unobstructed views of Manhattan and the East River skylines, and enjoy dinner and a cocktail at the historic Ambassador Grill. Designed by Pritzker Prize-winning architect Kevin Roche, our iconic lobby is an official New York City Interior Landmark.

Great Place to Work and Fortune named Hilton #1 on the 2021 Best Big Companies to Work list! Due to increasing business demand, we are hiring! We are currently seeking a Rooms Manager, with the ideal candidate will have 2 or more years of Front Office (OnQ) and Housekeeping management experience in a unionized environment.

The Rooms Manager Oversees key guest contact departments and team members. Directs the activities of key guest contact departments and provides instruction to team members. Oversees rooms' related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience.

What will I be doing?

Assist in the direction and administration of all Front Office and Housekeeping operations to include, but not limited to, guest satisfaction and service and registration (check-in/check-out), room inventory and availability, systems use and management, ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Learn more about our Hilton CleanStay program

 

 


EOE/AA/Disabled/Veterans

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About this Employer

Millenium Hilton

55 Church Street
New York, NY 10007-2910

(212) 693-2001

569 Room Hotel

www3.hilton.com

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At A Glance

Millenium Hilton places you right in the heart of downtown, within walking distance of Wall Street and adjacent to the Freedom Tower, Ground Zero and World Trade Center Memorial. Easily access all of Manhattan and nearby boroughs via the nearby Subway station, taxis and more. Enjoy some of the largest hotel rooms and suites in Lower Manhattan, spectacular skyline views, and a glass-enclosed pool

It's all about location. Stay in the heart of Lower Manhattan at our hotel near the World Trade Center and walk to the Financial District and popular sights like the Statue of Liberty, Brooklyn Bridge and South Street Seaport. Hail a cab or ride the subway and discover SoHo, Tribeca and Greenwich Village.




  • Across from the World Trade Center, 9/11 Memorial and Museum, and One World Observatory
  • Breath-taking city views from this high rise lower Manhattan hotel
  • Steps to the Oculus, home to Westfield WTC Shopping and Transit Center
  • 10 Subway lines within 1 block of the hotel
  • Located only 6 stops to Times Square via express subway
  • 5 Blocks to the Brooklyn Bridge or 10 minutes walking to Statue of Liberty Ferry