Posted May 6, 2021The St. Regis Houston
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Near the vibrant epicenter of the nation's energy capital, we are perfectly located between River Oaks, the city's most exclusive residential neighborhood, and the Galleria, an international mecca for luxury shopping and world-class entertainment.
The St. Regis Houston is committed to delivering its guests an unrivaled dimension of bespoke service—from arrival to departure, and beyond. An impeccable staff prides itself in far exceeding expectations. There is no address like The St. Regis.
Expect unforgettable ambience every time you walk through our doors. Instantly relax into the sumptuous surroundings created through rich décor and glistening marble. An elevated level of St. Regis Butler Service is available for our suite guests.