Posted April 13, 2021Hilton Garden Inn St. Charles
We are currently seeking 1st and 2nd Shift Full Time Guest Service/Front Desk agents for a busy property in St. Charles, Illinois. Looking for highly engaged people with the focus to develop their careers in hospitality.
The main functions of the Guest Service Agent / Front Desk are to check guests into and out of the hotel, and operate the switchboard to ensure efficient communication within, to, and from the hotel. The Guest Service Agent must maintain a welcoming attitude and welcome all service questions and requests. The Guest Services Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests, collecting monies for services rendered during a guest stay, routing all calls appropriately and politely, taking messages accurately, handling fax transmissions appropriately, and for meeting many other guest needs during their stay.
The Hilton Garden Inn St. Charles is looking for "A" players to join our Team. We currently have 1st and 2nd shift Full Time positions available. It all depends on performance if you are a rock star at service we will find the hours for you to grow into a Full Time position. Shifts very depending on business demands, but you must be available to work a flexible schedule. Please keep in mind when applying for the position that we are open 365 days a year and you must be available to work weekends and Holidays.
Preferred, but not required, experience:
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
HHospitality - We're passionate about delivering exceptional guest experiences.
IIntegrity - We do the right thing, all the time.
LLeadership - We're leaders in our industry and in our communities.
TTeamwork - We're team players in everything we do.
OOwnership - We're the owners of our actions and decisions.
NNow - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
What benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.
Enjoy a warm welcome to the Hilton Garden Inn St. Charles hotel in the scenic Fox River Valley of Chicago’s western suburbs. Located just 45 minutes from O’Hare International Airport and minutes from the DuPage Flight Center, this hotel in St. Charles, IL is close to fine dining and galleries in the historic downtown district. Find world-class shopping at Third Street (Geneva), Geneva Commons, and Chicago Premium Outlets, festivals and events at Kane County Fairgrounds and Arcada Theater, as well as close proximity to nationally and internationally recognized industries and corporations.
Feel right at home with welcoming amenities and facilities, including complimentary WiFi access, 37-inch flat-screen TVs with complimentary HBO® in every room. Work out in the fitness center, stay fit in the indoor pool and soothe tired muscles in the whirlpool. Enjoy delicious meals in the Garden Grille® which is open for breakfast and dinner, or stay in and order room service. For last-minute essential items, the 24-hour Pavilion Pantry® has all that you need.