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Room Attendant

Posted May 6, 2021

Homewood Suites by Hilton South Loop
Chicago, IL
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Come and join our housekeeping department; we're looking for an amazing individual to fill the role as our room attendant!

About This Job

Room Attendant

Homewood Suites by Hilton, Chicago South Loop

Job Summary:

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Essential Duties and Responsibilities 

  • Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors
  • Set up cleaning cart with supplies, maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
  • Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways
  • Wash shower walls and tub, cleans toilets and stall walls, wipe exposed pipes, clean mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms
  • Replace towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests
  • Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas
  • Dust and polish all furniture, fixtures and wall hangings
  • Strip bed of all linens and remakes with fresh linens
  • Check closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows)
  • Vacuum rooms, public areas, and hallways
  • Inspect door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees
  • Check lights and remotes to ensure all are in working order
  • Maintain a friendly, cheerful, and courteous demeanor at all times
  • Performs other duties as assigned

Qualifications

  • Ability to work a flexible schedule, nights, including weekends and holidays.
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About this Employer

Homewood Suites by Hilton South Loop

59 East 11th Street
Chicago, IL 60605

196 Room Hotel


About SB Yen

SB Management Group is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. We pride ourselves with long-term employees with the opportunity of growth from within through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Join the SB Yen Team

SB Yen Management strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but become the hospitality management company of choice in the Midwest.

Company Benefits

Vacation                                                       Health Insurance

Sick Days                                                     Dental Insurance

Holidays                                                       Vision insurance

401k Plan                                                     Educational Assistance

Employee Assistant Program                   Friends & Family Discount

SB Yen Management Group is an equal employment opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.