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Room Attendants

Posted April 13, 2021

Home2 Suites by Hilton Philadelphia - Convention Center
Philadelphia, PA
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About This Job

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Clean and inspect guest rooms, public areas and back of the house.
  • Ensure compliance with proper cleaning techniques, procedures, brand standards and regulations.  
  • Ensure proper use of cleaning equipment and supplies.  
  • Ensure maintenance problems are promptly reported to Engineering through proper channels.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into the Lost and Found and respond to inquiries regarding lost items.  
  • On time and at work when scheduled and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Perform special projects and other responsibilities as assigned.
  • Participate in task forces and committees as requested.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Ensure maintenance problems are promptly reported through proper channels.
  • Comply with all company policies and procedures.
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
  • Check with manager/supervisor before leaving work area for any reason.
  • On time and at work when scheduled, and in proper uniform.
  • Attend department meetings as scheduled.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
  • Any other tasks/duties as requested by management.Qualifications

    The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. 

    Education and Experience
    • High school education or equivalent experience.
    • One or more years of related experience.
    • Familiarity with hospitality industry practices preferred
  • Skills and Abilities
  • Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
  • Attention to details with good organizational and efficient time management skills.
  • Ability to follow an appropriate course of action based on policies and procedures.
  • Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.
  • Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort

Physical work is a primary part of job. Work is normally performed in an interior hotel environment. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses.

Notice

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

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About this Employer

Home2 Suites by Hilton Philadelphia - Convention Center

1200 Arch Street
Philadelphia, PA 19107

(215) 627-1850

248 Room Extended Stay

home2suites3.hilton.com

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At A Glance

Located just yards from the Philadelphia Convention Center, this hotel is a smart choice if you are here on business, or just to explore everything that the city has to offer. With some of Philadelphia's biggest corporate headquarters in walking distance, and Metro and mainline train stations within a couple of blocks, getting around is easy. Be sure to take some time out after a busy day to indulge in the great local shopping and dining. Experience some of the culture which the City of Brotherly Love is famous for with a visit to historic City Hall and the iconic Liberty Bell.

Settle in to your great value and spacious studio or one-bedroom suite at this Philadelphia Convention Center hotel. Movable furniture, plenty of storage, a living area with a comfy sofa bed and a fully equipped kitchen means you can live the way you want to. Stay connected with complimentary WiFi as you kick back and catch a favorite program on the 42-inch flat-screen TV. Start the day with a complimentary Inspired Table™ breakfast and unwind in the evening with a swim in the saline pool. The Spin2Cycle concept fitness and laundry area lets you work out while your clothes are cleaning.