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Assistant Executive Housekeeper

Posted October 15, 2021

Residence Inn by Marriott Chico
Chico, CA
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About This Job

Overview

Opportunity:  Assistant Executive Housekeeper

Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction.

Potential Career Path

Executive Housekeeper – Assistant General Manager – General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Answer inquiries pertaining to hotel policies and service and resolve guests’ complaints and concerns.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
  • Take inventory and submit periodic inventory orders to insure supplies are purchased timely. 
  • Prepare required paperwork pertaining to departmental functions.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Develop and implement policies and procedures for the operation of the department or the hotel.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear

    protective safety equipment and participate in safety committees as directed.

  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Two years previous housekeeping supervisor experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Residence Inn by Marriott Chico

2485 Carmichael Drive
Chico, CA 95928

(530) 894-5500

78 Room Extended Stay

www.marriott.com

Our Hotel

Residence Inn Chico is your home away from home. Situated in Northern California area, our hotel provides easy access to Sierra Nevada Brewery, Bidwell Park and the Chico campus of California State University. Downtown Chico is also nearby, home to a variety of locally owned shopping and dining destinations. Settle down in your suite, where a comfortable bed, complimentary Wi-Fi and fully equipped kitchen await to make your stay a pleasant one. Start your day in Chico with our complimentary breakfast buffet served daily in our lobby, then head to our fitness center, open 24 hours a day, for a brisk workout. Our hotel also features a versatile Sport Court® and outdoor pool for those who prefer to stay active under the sun. Traveling on business? We are conveniently located near large corporations and offer a flexible and well-equipped venue ideal for business meetings and intimate gatherings.