The Wharf at the Madison Beach Hotel is seeking an energetic and motivating Restaurant Manager!
Responsible for supervising the outlet food service staff and with all operations of the dining room. Responsible for maintaining adequate inventories of the supplies and equipment necessary for the efficient and effective operation of the outlet dining areas, and in-room dining. Responsible for the implementation and on-going coaching of outstanding service training protocols.
Responsible for training and development of the dining room, room service, beach service and bar staff
Insures established standards of service and conduct are maintained at all times, coaching and counseling staff as appropriate.
Insures proper cash and credit handling procedures for the service and bar staff.
Insures public dining areas and back of house service stations are clean, organized and running effectively at all times.
Is capable and competent to perform and model the tasks of dining room supervisor, host, server, server assistant, in-room dining, bartender, bar-back, food runner and expediter.
Effectively manages restaurant bookings to maximize both revenue and service levels.
Ensures opening and closing checklists for all front of house F&B positions are completed daily
Maintains high visibility during meal periods, visiting tables, assisting with service, interacting with guests, developing relationships, and handling guest complaints and concerns.
Participates in staff meetings, department meetings, and training sessions as directed by the Restaurant Manager
Assists Restaurant Manager with scheduling, payroll and other tasks as directed.
Excellent guest service skills, including effective problem resolution.
Full understanding of, and competence in, fine dining steps of service.
Knowledgeable of wines, beers and spirits.
Effective communication and supervisory skills.
Effective organizational and time management skills.
Ability to use common computer software, including Microsoft Office, Outlook and Explorer.
Ability to use restaurant POS system (Digital Dining), and reservation system (OpenTable).
Ability to plan resources effectively, anticipate obstacles and development solutions.
Familiar with local, state and federal ordinances and regulation related to restaurant and hotel operations.
Associates or Bachelor’s Degree in related field preferred.
High school diploma or equivalent required.
Minimum three years of experience in full-service food and beverage operations.
Minimum two years food and beverage supervisory experience.
compensation: 45,000 - 55,000
The newly redesigned Wharf restaurant offers a new culinary concept and décor that is a clear nod to the region. Classy, yet quintessentially New England, the restaurant offers six distinct areas tied together by a design scheme that speaks to varying degrees of casualness and formality. The Dining Room offers a nautical theme, white tablecloth experience, stone fireplace, and expansive ocean views highlighting a progressive coastal cuisine—a clear reflection of the regional flavors. The Wharf Bar features booth seating and a vibrant blue granite bar with an extensive selection of spirits, specialty cocktails, craft beers on tap, and wines by the glass. This area also features The Crow’s Nest, a 2-seated high-top space attached to the bar in honor of the bar at the former Madison Beach Hotel. The Porch dining area overlooks the Long Island Sound with stone top tables, raw bar, and al fresco casualness. The Wine Room, which features the Big Table, a place for guests to experience wine and food tastings, is donned with walnut wine cabinets and millwork and features one of the most distinct collections of wines in Connecticut. Around the corner from the Wine Room is The Nook, which offers a more intimate experience for groups up to six.
The restaurant interior offers 120 seats, while The Porch features outdoor veranda seating for 46. Our Executive Chef has developed a menu that incorporates fresh local ingredients and organic produce. The Wharf’s progressive coastal cuisine imbued with simple, clean flavors will be enhanced by the utilization of fresh ingredients from the local farms and fishermen.