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Executive Meeting Manager

Posted May 13, 2021

Hilton Franklin Cool Springs
Franklin, TN

About This Job

Immediate Supervisor:

Director of Sales

Job Summary:

Responsible for managing coordinating, and executing group assignments turned over by the Sales Department.. Maintain key catering accounts while finding new business for the hotel through limited outside calls, numerous prospecting calls and closing incoming inquiries. Targets/prospects small groups and catering only business.

Essential Job Functions:

  • Services all groups while in-house

  • Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events.

  • Coordinates flow of information with departments for groups through BEOs and Group Resumes.

  • Make effective sales calls using the brand and company sales processes.

  • Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.).

  • Current on all hotel accounts.

  • Thoroughly saturates accounts.

  • Prospects and acquires new business.

  • Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients.

  • Maintains group information and GRC in sales system.

  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business. Enters rooming lists for groups.

    Necessary Skills and Attributes:

  • Excellent verbal, comprehension, listening and problem solving skills

  • Interpersonal and time management skills

  • Direct sales skills

  • Guest relation skills

    Formal Education:

    - BA or BS in Marketing Administration

  • Certified Hospitality Sales Professional (preferred)


    A year of Direct Sales experience required. An intimate working knowledge of market qualification, the selling process, file and trace management and time management skills.

    Physical Requirements:

    While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.


  • Medical
  • Dental
  • Vision
  • Life Insurance with AD/D
  • Voluntary Life
  • Supplemental Benefits
  • Short Term Disability
  • 401-K 
  • Professional Growth and Development Opportunities
  • Competitive Compensation: Based on Experience
  • Travel Discounts

About this Employer

Hilton Franklin Cool Springs

601 Corporate Centre Drive
Franklin, TN 37067

(615) 771-1995

244 Room Hotel

At A Glance

Experience style and convenience when you stay at our Hilton Franklin Cool Springs hotel. Enjoy comfortable accommodations, modern décor and an ideal location five miles from Historic Downtown Franklin. Our hotel offers a 24-hour Business Center, seasonal outdoor heated swimming pool, stylish restaurant and bar, and over 6,200 sq.ft. of flexible meeting space.

  • Ideally located in the Cool Springs Business District
  • Stylish lobby, Business Center and Executive Lounge
  • Contemporary rooms and suites with floor to ceiling windows
  • Restaurant with open concept kitchen and outdoor dining 
  • Fitness Center, heated outdoor pool and large terrace with fireplace
  • Modern event venue with over 6200 sq.ft. of flexible meeting space