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Oasis Host Part-Time Temporary

Posted April 14, 2021

Arizona Grand Resort & Spa
Phoenix, AZ

About This Job

Summary of Position:

The Oasis Host is responsible for ensuring that all visitors of the Oasis Waterpark are greeted and checked in to the waterpark in a friendly and courteous manner, maintaining and controlling inventory, and providing exceptional customer service. 

Essential Functions:

  • Assist guests with their retail needs.
  • Assist in reaching sales goals set forth by management of the Oasis.
  • Handle cash, make change and balance house bank. 
  • Post charges to guest rooms and house accounts by using Micros.
  • Merchandising products in a manner that will promote sales and profitability.
  • Restock and clean shop as needed to maintain standards.
  • Communicate merchandise needs to manager as needed to ensure proper stock levels.
  • And any other tasks as assigned by the Oasis Managers and/or the General Manager.


Education: High School Diploma or equivalent preferred

Experience: Retail experience is preferred 

Certificates or Licenses: Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

  • Ability to hang clothes on a display rack and grid up to 6’ high.
  • Knowledge of proper merchandising techniques.
  • Ability to stand for long periods of time, assisting guests.
  • Ability to count money and give appropriate amount of change.
  • Ability to work outside in all weather conditions.
  • Ability to memorize and perform Resort Standards and Mystery shopper standards.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).

About this Employer

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway
Phoenix, AZ 85044

(602) 438-9000

744 Room Resort

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Our Resort

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. The Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

The resort is conveniently located just six miles from Phoenix’s Sky Harbor International Airport, and features a variety of exciting amenities that put you in a world beyond, including:

  • Challenging 18-hole golf course
  • 7-acre private resort water park
  • 20,000 square-foot athletic club
  • Full-service spa and salon
  • Casual dining at our six on-site restaurants

About the company

As a family-owned company, the mission of Classic Hotels & Resorts is to attract and retain innovative, results-driven individuals who will foster a service culture built upon our foundation of family-oriented core values.

Classic Hotels & Resorts’ leaders and team members share a vision…to create A HEARTfelt Experience…BEyond Expectations, connecting with our guests emotionally and ensuring they return again and again. In order to be successful at any of our world-class properties, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests, and embracing our BEyond Expectations standards.

Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our properties and our company.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.