Posted July 13, 2021SpringHill Suites Pittsburgh Bakery Square
ESSENTIAL JOB FUNCTIONS:
1. Responsible for general cleaning, light maintenance, and guest service duties.
2. Cleans and upkeeps all public spaces in and around the hotel.
3. Interact with guests and provide elevated customer service, including but not limited to fulfilling guest requests, delivering items, assisting with maintenance issues.
4. Communicates with Guest Services and Management teams. Completes tasks required for guest satisfaction as relayed by team members.
5. Adheres to all safety policies including wearing proper uniform and ppe and work area cleanliness.
6. Assists Housekeepers and Housekeeping Manager. Retrieve and deliver items, stock linen closets and housekeeping carts. Wash, dry, and fold linen. Performs general cleaning tasks as needed.
10. Comply with attendance rules and be available to work on a regular basis.
11. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Our SpringHill Suites Pittsburgh Bakery Square is just minutes to Carnegie Mellon University, University of Pittsburgh, Pittsburgh Zoo & PPG Aquarium, and RIDC Park. Guests will enjoy our all-suite accommodations, indoor garage parking, complimentary brand new breakfast options featuring hot and healthy selections and free Wi-Fi. We invite our guests to maintain their healthy lifestyle while on the road with complimentary unlimited access to adjacent LA Fitness. While staying at SpringHill Suites Pittsburgh Bakery Square shop at Anthropologie, guests can grab lunch at Social, Asiatique Thai Bistro or Jimmy John's and catch up with friends at Coffee Tree Roasters, all located in the Bakery Square complex. Among Pittsburgh hotels, the SpringHill Suites by Marriott Pittsburgh Bakery Square hotel stands above the rest with both superior service and accommodations.