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Senior Manager - Behavior, Training, and Enrichment

Posted July 15, 2021

Best Friends Roadhouse and Mercantile
Kanab, UT
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About This Job

Location: Kanab, Utah - Best Friends Animal Sanctuary

Are you a skilled dog trainer who wants to help save the lives of homeless pets? Do you have significant management experience, great people skills, and a track record of working in a shelter setting, developing plans to help homeless dogs find homes or keep dogs in their homes? If so, then we hope you'll find your career home right here. Best Friends Animal Sanctuary is hiring a full-time experienced manager who enjoys people, and is skilled in the latest, most effective and humane dog training techniques. You'll be developing and implementing dog training and behavior plans for many of the over 400 dogs who call the sanctuary their home-between-homes on any given day. While doing so, you'll also be mentoring our fabulous lifesaving and care staff and setting an example for what's possible for training programs in shelters and sanctuaries across the country, which will help us all achieve no-kill nationwide by the year 2025. You'll be a part of history-in-the-making and a new dawn for homeless pets! All from the majestic red rock canyons of southern Utah, where stunning views await you at the dawn of each work day. 

Required Skills & Experience:

  • 2 - 4 years professional leadership/management experience required with a background working with dog populations in group housing or sheltering living situations preferred
  • 4 - 6 years professional dog training experience with an understanding of training, behavior, and enrichment preferably in a shelter environment, credentials preferred. 
  • Dog training and behavior knowledge to include theory, training techniques, and the ability to assess and evaluate new training methods and equipment in animal shelters with measurable outcomes. 
  • Demonstrated ability to manage multiple projects in various stages of development, each with a unique timeline; ability to manage change and lead teams through change.
  • Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process.
  • Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until lifesaving outcome goals are achieved.
  • Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.
  • Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands
  • Proficiency with Microsoft Office products; familiarity with shelter software (Best Friends uses Shelterluv), or desire to learn. 
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About this Employer

Best Friends Roadhouse and Mercantile

30 North 300 West
Kanab, UT 84741

Telephone (435) 644-2001
Reservations (435) 644-3400

40 Room Hotel

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Who We Are 

For over 30 years, Best Friends Animal Society has been running the nation’s largest no-kill sanctuary for companion animals and building effective programs that reduce the number of animals entering shelters.

Just for Pets

At the Best Friends Roadhouse & Mercantile, pets are just as much guests as their people are. For their comfort and happiness, we are pleased to provide:

  • Personal pet welcome
  • Complimentary self-serve pet washing facilities
  • Complimentary cleaning products, located in the service building
  • Pet walking service provided in half-hour increments by Best Friends volunteers and staff (a fee applies)
  • Pet visits by our staff during the day (a fee applies)
  • Fenced pet-park area with splash water feature (for pets of lodging guests)
  • Pet treats, beds and retail items in the mercantile building
  • Built-in cubbies and snuggling areas in select guest rooms

Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.