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Housekeeping Manager

Posted April 14, 2021

DoubleTree Suites by Hilton Hotel Phoenix
Phoenix, AZ
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About This Job

DoubleTree Suites by Hilton Phoenix is looking for their next Housekeeping Manager! Our Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Housekeeping Manager will oversee the entire Housekeeping Department including suites,  front/back of house public areas and laundry.

What will I be doing?

As a Housekeeping Manager, you would be responsible for overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.  Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage housekeeping, laundry and public area staff and daily operations
  • Ensure exceptional cleanliness throughout the entire property
  • Ensure compliance of health and safety standards
  • Develop a quality team through selection, training, development and coaching techniques and skills
  • Create and maintain weekly schedules for staff
  • Control all related department costs – payroll and inventories
  • Perform all housekeeping related tasks including laundry, housekeeping and public areas as needed
  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
  • Follow safety and security guidelines, ensures key control, emergency response, safe chemical handling and proper chemical usage by housekeeping team members.
  • Manage supply inventory and monitors storage procedure
  • Ensure safe chemical handling and proper chemical usage procedures
  • Develop work schedules and coordinates staff work assignments
  • Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
  • Ensure hotel complies with brand quality performance standards
  • Maintain effective guest relationships

Qualifications:

  • Two or more years of housekeeping and management experience
  • Motivated to maintain excellent customer service reputation
  • Strong oral communication and interpersonal skills
  • Strong attention to detail and excellent organizational skills
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to add to a supportive and effective team
  • Must be Bilingual (English/Spanish - fluent). 
  • Must meet required background check and pass pre-employment drug screening

DoubleTree Suites Phoenix is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to brisa.araujo@doubletreephoenix.com or call 602-683-9422 to let us know the nature of your request.

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About this Employer

DoubleTree Suites by Hilton Hotel Phoenix

320 North 44th Street
Phoenix, AZ 85008

(602) 225-0500

242 Room All Suite

doubletree3.hilton.com

At A Glance

An airport hotel with a resort mindset, our fully renovated DoubleTree Suites by Hilton Phoenix hotel is located less than two miles from Phoenix Sky Harbor International Airport (PHX). Travelers can experience a resort style atmosphere, a warm welcome and our signature DoubleTree cookie upon arrival.

We are located just five miles from the Phoenix Convention Center, the Arizona State University Main Campus and the Arizona State University Downtown Campus. Getting there is hassle-free with a Metro Light Rail Station located just one block away. We are also situated within the Valley of the Sun, making it easy to access major freeways, taking our guests to Tempe, Scottsdale, Chandler or up north to the iconic Grand Canyon.

Guests can start each morning with our delicious complimentary breakfast buffet at BRIX Kitchen + Cocktails. Open throughout the day, BRIX serves dishes packed full of local ingredients. The menu is thoughtfully designed by our award winning executive chef. Our hotel also offers 17 recently renovated meeting and event spaces that are perfect for anyone's next business meeting, reunion, wedding, or celebration.