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Front Desk - Guest Experience

Posted May 6, 2021

The Ritz-Carlton Reynolds, Lake Oconee
Greensboro, GA
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton Reynolds, Lake Oconee

1 Lake Oconee Trail
Greensboro, GA 30642

+1 (706) 467-0600

251 Room Hotel

www.ritzcarlton.com

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At The Ritz-Carlton Lodge, Reynolds Plantation in Georgia, you'll be greeted by a shimmering lake and quiet tranquility. At this southeast luxury golf resort, you’ll discover a charming atmosphere, world-class accommodations and personalized service, creating an unforgettable experience. A reprieve at our Georgia resort opens the door to spectacular opportunities for golfing on 5 championship golf courses, a relaxing day of fishing, wandering through antebellum towns or just relaxing at the spa. This luxury hotel's location in Georgia offers an engaging backdrop in the heart of nature. Discover the exciting adventures awaiting you at our world-class spa and golf resort in Lake Oconee, Georgia.Explore our luxury resort's upcoming events and offers in The Ritz-Carlton Lodge, Reynolds Plantation 2013 Winter eNewsletter. The Ritz-Carlton Lodge, Reynolds Plantation is a Tier 3 property in The Ritz-Carlton Rewards.