Search 20,122 current hospitality jobs

Senior Sales Manager

Posted May 14, 2021

Hyatt Centric Faneuil Hall
Boston, MA
Join the amazing team at Hyatt Centric Faneuil Hall Boston!

About This Job

Summary: Responsible for generating Rooms/Catering Revenue through the execution of strategic planning and performance to achieve/exceed individual revenue quotas in assigned market segments. Follow all department policies and procedures. Committed to the highest levels of guest service standards.

What you will be doing

  • Able to effectively manage time and prioritize workload
  • Able to work with a minimum of supervision
  • Highly energetic and enthusiastic
  • Strong verbal and written communications
  • Knowledge of basic computer literacy and good typing skills
  • Professional and businesslike appearance
  • Demonstrates self-confidence, energy and enthusiasm
  • Present ideas, expectations and information in a concise, well-organized way
  • Able to follow assigned marketing plan action items in a timely fashion
  • Ensures that all client correspondence is delivered according to departmental time and quality standards
  • Able to produce weekly sales activities including prospecting calls, outside sales calls, property site inspections and client entertainment, which addresses timely follow up of all tentative business, maintenance of existing accounts, and development of new business, and priorities assigned by the Director of Sales & Marketing.
  • Complete all departmental reports and systems on a timely basis
  • Able to negotiate contracts the best interests of the property while maintaining customer goodwill
  • Familiar with legality of contractual agreements
  • Understands operational capabilities of the property
  • Able to follow a sales plan
  • Uses problem solving methodology for decision making and follow-up
  • Has personal integrity, manages time well, highly visible in area of responsibility
  • Maintain high visibility for hotel by active involvement in local CVB, and other business and professional organizations
  • Maintains high visibility with peers and has strong product knowledge within competitive properties and hotel community
  • Able to prospect, qualify, and close new business in telephone and outside personal sales call appointments
  • Able to penetrate existing accounts through obtaining lists for direct mail, referrals, other company contacts or offices, and in general formulates a customer call strategy
  • Able to identify sales, market or industry trends to develop prospect lists
  • Able to build customer loyalty
  • Able to work as a team member in a competitive environment
  • Able to handle rejection
  • Manages a group and interpersonal conflict situations effectively
  • Follow all company Sales/Catering SOP standards

The ideal candidate for this position

  • Previous experience in a similar position is required.
  • Position requires a varied work schedule that may include evenings, nights, and weekends.
  • Computer skills required including: Word and Excel.
  • Clear concise written and verbal communication skills.
  • Strong organizational skills.
  • Excellent interpersonal skills.

About this Employer

Hyatt Centric Faneuil Hall

54-68 Devonshire Street
Boston, MA 02109

(617) 720-1234

163 Room Hotel

Start Your Downtown Boston Adventure Near Faneuil Hall

Start from our walkable downtown Boston hotel to explore the city’s hot spots and hidden gems in the North End, Financial District, and Waterfront. From restaurants and shopping to TD Garden and the New England Aquarium, we keep you close to it all.